This is the version of our website addressed to speakers of English in the United States. We want you to share your story, with both the good and the not-so-good. Recommended Reading: Best Places To Invest In Vacation Rental Property. Barcelo bought out Occidental right . This will surely increase the credibility of your complaint. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Cancel.We want out of Palmera. Each unit is professionally decorated and refurbished every year. Where can I get more information about the class action lawsuit. Scam Clue 4: A promotion demanding that you act now or lose the deal. First off, I want to say that the people from Palmera are so hard to get ahold of. Must call to book. BBB Business Profiles are subject to change at any time. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Pay only $199USDon your exchange fee when you book select Orlando resorts. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. wisconsin. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. Taxes, additional fees and charges may apply. I suspect this goes on all the time. Read your contract for rescission and follow those directions exactly as stated. Should I contact the finance company as well to let them know we have canceled the contract? My decision to purchased was based on lies. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. Does anyone else have experience with this and any advice? No. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Save. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. To learn more, check out our blog What is a Timeshare and How Does it Work? We grabbed our stuff and got the heck out of there. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You wont have to exchange your vacation week or points. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Nothing is free. I'm tired of the lies. BCA has no information regarding advertising review at this time. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! All-Inclusive resorts may charge a mandatory all-inclusive fee. Theres a lot of noise out there. My points being correct. BBB Business Profiles may not be reproduced for sales or promotional purposes. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". You May Like: Disney Vacation Club Rentals Grand Californian. Like all the other complaints prior to me. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Offer void where prohibited by law. Sleeps 8 . The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Our friends did, for sure. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Box 7602, Hilton Head Island, SC 29938. When you buy a timeshare, its an investment in your family and quality of vacations. We didn't start to look into it more until we got home Sunday night. Each unit is professionally decorated and refurbished every year. The savings and perks are clear. They were looking for Maintenance fees. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Submit a complaint and get your issue resolved. Proudly SupportsTimeshare.com. Others, however, ask you to pay big up front for some promised future benefit. Looking for Palmera Vacation Club Login? VSI the company that supposedly sells your previous timeshare is also irreputable. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. All we ask is that you follow a few simple guidelines. This fact does not disparage the company in any way. Desired outcome: We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). How much do you spend normally on your hotel? We were still not interested. Washington Seller of Travel Reg. Reply. No response. Reverse and return back to what we had, and reimburse us for the waste of our time in full. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Verified customer. Seller of Travel Reg. Our credit is being held hostage by Palmera Time Share. Seller of Travel Reg. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. We arrived at 9am along with dozens of other potential buyers. Had enough of Palmera. After reading the contract, I did not feel comfortable. I did this for over an hour. Need to file a complaint? We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Argentina Australia Belgi (Nederlands) Belgique (Franais) World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . This is a multi-location business. I have already paid $2655 plus $846. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Here it is a year and 1 maintenance fee later, no bye bye timeshare. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. No. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Avoid doing business with Palmera. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. After being told they could take a trip to Hawaii, the couple went back home to Alabama. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. I want to close my bank account in hopes of getting away from these vultures. I am old and cannot afford to pay for this time share. Like a free stay and Hilton money? Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Palmera you have take advantage of to many families and it is time for answers. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. We bought 3,000 points for around $13K. At our age changing made sense if this transition occured. Complaint Resolution Index (CRI) Explained. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We put down $1200 on our credit card and signed the financing paperwork for the rest. Is this your company? Buyer Beware!!!! Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. My biggest fear is the financing paperwork I signed. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Click here to get notifications about new complaints of Palmera Vacation Club. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Read full review of Palmera Vacation Club. I submitted a certified letter to the company with no response. Creating memorable vacations for our members. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. get quotes and more. How do I get out of this? No: TAR-6309. Vacation Club membership. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Interested in Palmera Vacation Club? Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Read Also: Sale Of Vacation Rental Property. Get direct access to Palmera Vacation Club through official links provided below. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered I even saw some stuff abour class action lawsuits. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. As a matter of policy, BBB does not endorse any product, service or business. JavaScript is disabled. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Down and my maintenance fee. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. This post has been removed at the author's request. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Your contribution should be yours. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Hawaii TAT Broker ID #TA-023-193-6000-01 Book by 8/15 for travel through 12/15/22. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The guy then became upset and challenged us why we could base our decision based on something online. The letter is already in transit via FedEx to PCV. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? ComplaintsBoard.com is a leading complaint resolution website on the Internet.