Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Carrier will stop the detention clock effective the next business day after the notification is received. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Maersk Spot now also includes extendable Free time options. Motor Carrier SCAC. 2400 Elliham Ave, Bldg D Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Los Angeles - first 3:00 AM following container discharge Eagle Marine Services, Ltd document.write(new Date().getFullYear()). |. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. color: #FFF; @media(min-width: 769px) { Click EmptyReturns and scroll down until you find your area and size/type. Notifications must be sent via the website. Do not park on SR 509. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS This cookie is used as a unique identifier to track viewing of videos. voyage, detailed container specification enquiry, carbon calculator, and We hope you love what you ordered. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Shipping Line Contacts Status , }. local information. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Go to Maersk One Stop Import Solution (MDDC) website. We will provide feedback on your dispute within 5 business days of receipt. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Holiday Schedule Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. The tags are re-editable. Tampa - first 8:00 AM following vessel departure. Please send all returns or exchanges to: These days will be countable days within the free time period for demurrage and detention. Collects IP address of visitors, date/time of visits and visit time. After 90 days, there are no returns.Mini and Micro Paks may not be returned. Please login or create an account to access online services. Terms & Conditions, PierPASS within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Partial day closures are considered as a full working day and count towards free time. Incorrect email and/or password was entered. vessel tracking, port schedule, access rates of exchange for your selected Thanks for your cooperation! You may be trying to access this site from a secured browser on the server. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. Get updates on terminal schedules and other notices. eContainer is the tool which enables easy access to search for empty delivery locations. Remembers if the user accepts or rejects the Cookies Notice. tracking by Bill of Lading, Booking, Container, etc). Appointments will lockout 30 minutes prior to the start of each hour. deliveries. The queue lot will be open during this time to allow truckers to park and create an appointment. Marine exchange of SoCal, APL: (800) 999-7733 Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions New Orleans - first 8:00 AM following vessel departure ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Remembers the users default region landing page. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Sticky session ID used in load balancers. Please email tiwyard@everport-terminals.com if you have any questions or. The eContainer application will advise where to return an empty container in a given metropolitan location. The tags are re-editable. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. display: flex; Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. CLICK HERE Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Keeps user information for session identifier after the user has logged in. } Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Vessel Schedule When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. form of the original payment, such as credit card or PayPal. Please enter container IDs (Maximum 10 Entries). Please search the Empty Container Return Exceptions list to locate your empty container delivery location. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Copyright 2021 Advent eModal. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Gate Opening Hours REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. It will also provide a re-delivery number should the container be an off-hire or one way. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. .eg-eyebrow { In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . text-align: right; To ensure appointment availability, it is encouraged to place appointments daily by noon. We rely on your consent for placing on your browser cookies which may collect personal data about you. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. Shipping Line options will appear as you type. } Contact us and we will respond within the next two working days. FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. At inland port locations owned by ports (ie. of Agriculture Weve had a problem submitting your entries, please try again or check back later. Our warehouse is currently experiencing delays. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. (10 containers per search) Reset. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Announcements. Please note that personalized items, food and live plants are nonreturnable. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Container : 60 containers max. Featured: Christmas Traditions Collection. Each appointment therefore is valid for two hours when including grace periods. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Reminder: Appointments are mandatory. Import Refrigerated Cargo - CY Deliveries - Price Increase. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Pacific Maritime Association Identifies a valid user using single sign-on across multiple applications. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. } Empty Container Return. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. If your item is defective, you have one year from the date of purchase to return it.