That sounds like a problem you need to fix. You can try reaching out to Ticketmaster and see why the tickets are greyed out. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. Glad we could help :). Selling Tickets Selling Basics Why can't I sell my ticket? Get started now and sell your AXS ticket here. Appreciate any other tips or insight. My emails went unanswered. Capture your ticket's QR code or barcode. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. ~VP, Contact Center. Glad we could help :). Official Tickets and Your Source for Live Entertainment | AXS.com I don't want to have to wait until May to get my money back. After you get the hang of it though, there's nothing to it. Vote. This experience has been atrocious. You will enter your community username and new password and done! Click the Sell Tickets button or the Sell button on the app. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). If available, select the ticket (s) you want to sell and click Continue. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. Service was friendly and efficient! They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. and our Being paid through PayPal but the PayPal email is wrong. Hi Dana,Thank you so much! Based on my experience, AXS will also charge you for reselling your tickets. My show starts in a couple of hours and I have not been able to transfer. I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. Check out the link for How to Sell Tickets on StubHub From Axs. Your ticket may not be available for AXS Official Resale. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. We are dedicated to making the needed changes so in the future you have the best experience. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? He was fast and helpful. I realized I have GA tickets for a show on this Sunday. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. Check your email account for the original tickets issued, or login to your AXS account. After the switch, you will enter the email address you use to access the community in order to reset your password. Privacy Policy. HiG,Thanks for the review! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Still good to post for sale and they will transfer when they become. On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . I shouldve reached out much sooner, but I forgot. Dont worry if you only want to sell one ticket from a group purchase. To get started, youll need to locate this email or file. Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. Are there any tickets . Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 03-12-2017 02:13 PM. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. IP: 208.109.8.43 Transfer is used for AXS Mobile ID tickets. Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. Thanks for the review and enjoy your event! TONS of tickets are listed as resale but for me, the option is greyed out. Your website did not address my issues. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. Thanks for the review and enjoy your event! What we have found over many years is that a certain kinds of presale can give you great seating and . Here are 8 tips for writing great reviews. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. no dude sell on stub hub plenty of ways to sell you can still transfer tickets, Did someone figure this out I really wanted to go to a event and I found out through another website ticket master has the wrong date cause its post poned and now I cant go. Ticketmaster logo . Replies to negative reviews in < 24 hours. Im pretty sure you have to be in a 3D view to render. Upload your ticket to Tixel. If it isn't supported, you won't be able to use Wallet. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Verification can help ensure real people write reviews about real companies. My tickets have not shipped with a week to the event. For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Kaci C is a great addition to our team. Its really that simple. Instagram did not return a 200. It shows how much when you list them. Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. ~VP, Contact Center. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. ET I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . If the recipient has an AXS account, they'll receive the tickets right away. Glad we could help :). Press question mark to learn the rest of the keyboard shortcuts. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. The site owner may have set restrictions that prevent you from accessing the site. Anyone know if this is temporary maybe because I bought recently? Stacy S. is a great addition to our team. Cookie Notice The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. She anticipated the errors that I would make and helped me correct them. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. Alex P. is a great addition to our team. Reply. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App Can I sell my ticket? We are working hard to provide the best customer experience so your feedback does not go unnoticed. If your tickets are in your inbox, you will need to forward the original email with tickets to. Monae helped me by submitting a ticket to expedite shipping. You need to check your account's status. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. Find out how we combat fake reviews. Can I share screen shots of the tickets with friends? Desktop Sign in to your account on AXS.com. Frequently Asked Questions and Answers to the Use of Ticketmaster HiJulia,Thanks for the review! THANK YOU STACY, Hi Janet,Thank you so much! Very bad and annoyed with your product. Set your selling price and select your preferred payment There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. and our Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. So youre telling me youre going to keep my 200 I paid even though someone else just paid another 200 for the same tickets? Press question mark to learn the rest of the keyboard shortcuts. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. ~VP, Contact Center. Linda assisted me with a few issues with my stagecoach tickets! He kept me informed as to what was going on, AND he solved my issue! Or is it better to sell on a resale platform like StubHub, etc.? We are dedicated to making the needed changes so in the future you have the best experience. StubHub payment is on hold. I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. If your AXS tickets are in a PDF, you can upload the PDF ticket file here. Often the artist and the venue puts a delivery delay until a week or two before the show. First, is it better to sell by directly contacting the person? You are posting the ticket for resale via the Tick. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . Thank you, Alex! Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I don't want to have to wait until May to get my money back. It was my first time using this service and I plan on using it from now on because of my experience. Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. ~VP, Contact Center. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. How to Sell Axs Tickets on StubHub. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. You will then receive an email from Tixel with a unique link to complete your listing.