"Our goal is to do our part for the global well-being. It will also be donating all profits to the Aritzia Community Relief Fund to support its . Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. Opinions expressed by Forbes Contributors are their own. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. We look forward to the day we can open our boutiques to you once again. Brian Hill For more information on Afterpay, please see our Afterpay FAQ. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. "When we made the decision to close our stores in. The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. It is also shifting all support office employees to flexible working arrangements. Here's what to expect when visiting our boutiques. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. To order As soon as your return is complete, we'll e-mail you and let you know. They have invested in digital capabilities like personalization, size optimization and convenient payment options, and are delivering a high-touch, elevated in-store experience. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. CBC's Journalistic Standards and Practices. All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. (Google Maps) Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses . Were extending our Returns & Exchanges policy. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. Don't worry, you can unsubscribe from our mailing list at any time. "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. Online purchases can be exchanged in store. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. How can I find out if my local store is open? Financial Assistance for Food, Housing, and Bills. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. Hit the Submit Order button before you're ready? The Return Label used must match the order for the items youre returning. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Lets continue to take care of each other. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. The company said it would be offering free shipping and free returns on online orders in the meantime. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. 68735 Views Jan 2, 2023. Box 500 Station A Toronto, ON Canada, M5W 1E6. presentation-ready copies of Toronto Star content for distribution Today, Aritzia is hitting all the right notes, a testament to the power of selling a trendy product at an attainable price, in elevated yet always inviting store environments. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. Without the luxury of time to prepare, weve been thrown into a world crisis. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. TnAction Spring 23 just launched. (Super World LA is slated to open later this year.). This table provides guidance and recommendations for immunization providers when immunization errors/deviations have occurred involving COVID-19 vaccine. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. Aritzia's largest size offering is an 12, or, sometimes a 2XL and, right now, Aritzia only has 10 items stocked in the Women's 2XL size, none of which show plus-sized models in the product shots. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value We are not able to offer exchanges online. If you checked out while signed into your Aritzia account, no postage fee will be deducted. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. A Return Label has been provided with your original order. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. permissions/licensing, please go to: www.TorontoStarReprints.com. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Warm wishes and happy holidays to you and yours. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. "Well take those learnings into account as we move forward." All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). To you, our loyal clients, thank you for your continued support and trust. For every package purchased (you can pick up the Diamond package for $100. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. Aritzia has a pretty strict (and somewhat unique) exchange policy. Insider info on sales, new arrivals and more good stuff. All of our people are essential to the Aritzia team and we know we wouldnt be us without them. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. Warm wishes and happy holidays to you and yours. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. In an email to CTV News, the company's senior director of communications said the . Opinions expressed by Forbes Contributors are their own. All sale and discounted items bought in store are final sale. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Aritzia is a vertically integrated, innovative design house of fashion brands. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. More information about coronavirus waivers and flexibilities is available on . In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. Everything were doing is with input from people throughout the Aritzia team. Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. Cant wait to see you soon. Our goal is to do our part for the global well-being. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. To order copies of The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America.