Once you complete your initial 12 month contract your box is 100% yours to keep. on catch-up as I was not paying for their TV services. Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. Save yourself the hassle and don't bother. height: 1em !important; It worked a dream. Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. box-shadow: none !important; Ill just endorse a couple of points made by Keri above the sticky pad holding the original drive had me cursing, and a bit of firm persuasion was required to get the drive out. Just to add my thanks for the superbly clear instructions ! Went to 101, no picture, then an error popped up (YVM607). If in a Freeview Light area, it will still get most of the major channels, but not all. Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. I am through my power line adapters. img.emoji { Within three seconds press and hold the power button on the front of the box and hold both buttons. We always conscious about the amount of energy we use. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. It has probably always done this but I didnt notice as the stock drive was quieter. Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); 1 March 2023. Then the YouView software can create its own partitions on the drive. We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. Then came across your site. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. Does this post mean a BT customer can keep the BT Youview box when their contract is up? Here's everything you need to know: What is Ultra HD? Im out of contract, and dont mind buying a new box (the current one has served us well) but I want to see if theres a way I can save the recordings. if (window.removeEventListener) { n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; Read our cookie policy. Watch Shop Bd, Announcements, Guides & Community Updates, Here's where you can . I tried to run disk check. I have factory reset with saved recordings and still not fixed. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. Switch on the power switch on the back of your box and a red light should appear on the front. If so why are BT misleading customers into believing that they need to return their YouView box? The two medium length screws hold the PCB to the base. border: none !important; If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. Hi, Thanks for the quick response and here are some related questions.. and that I would need to return the YouView box to BT (almost certainly wrong!). I followed your easy to follow instructions & have successfully fitted a new hard drive ! Im a complete novice so was happy and pleasantly surprised it all works great! Im at a loss. If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. Squeezing the plug should release the latch on it. I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. And if so to what format please? Does anyone know if the SSD has much of an impact on this? You can re-use the YouView hard drive in a computer but it will need repartitioning and formatting first. Which is actually more likely, coming from poorly trained staff for whom TV training just seems to be an over-skim. .woocommerce ul.products li.product .onsale,.woocommerce span.onsale,.woocommerce #respond input#submit:hover, .woocommerce a.button:hover, Most new-and-unused drives of the recommended types will have no partition table written to them, so can be fitted directly to your YouView box. We need to access Maintenance Mode from the start up screen. If I boot up without pressing any buttons it gets stuck on the loading screen. NORMA12. After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. Just repaired Humax T2120, from failed Seagate 500 GB to Toshiba 1tb. It looks like you're new here. Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. I ordered SATA cable to connect the drive to computer and see if it works this way although not sure if its not gonna reset the disk now, like youve mentioned it at the beginning. Many thanks, very well explained and illustrated! Only thing that was difficult was removing the old drive due to the sticky pad underneath it. They will only unscrew partially i.e. YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. Only some main power transmitters have the COM 7 and COM 8 mux and these are lower power than the other Mux. Get in touch Need more help? A reboot is often enough to fix this issue. Its a 750Gb Toshiba drive. Thanks for the advice worked like a dream got a WD 500Gb WD5000LUCT on ebay for 29.95 inc del. Very clear instructions. Easy fix but you have to plug HDD into a pc to change to MBR before you put in youview box. Thanks. By continuing to browse, you are agreeing to our use of cookies. Ignore the above. Need more help? 1 Service Alert Using Ultra HD A YouView Box FAQ Go beyond Full HD and see the difference with Ultra HD. }); Instead once you have removed the partitions your computer will not recognise the drive but you view will and success , removing the partitions and not formatting the hdd is the same as a brand new drive, once I found this out took less than 10 mins with the youview apart already. Remember to plug in the cable between lid and PCB before screwing the lid shut! Place the PCB back in the bottom half of its casing. I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Software reset, factory reset and internet reset all failed to work. Select Automatic standby. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Could it be that as I bought a second hand hard drive this is why it wont work? Thankyou ! }; How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? I then took the replacement HD I found and wiped it, ran check disk and made sure it was just unallocated space before putting in back in the digi box. Visit our full contacts page here. Some people have had success with a 1Tb drive. You can now undo the 4 screws holding the hard drive in place. Everything else will continue to work perfectly. I run it on Win 10 and it is easy to follow, has a safety feature because you have to apply or tick the box to actually start to do the copy etc nice if you are just new to copying drives etc. Maintenance mode not coming up when down arrow pressed. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive As Graham pointed out, whether you continue to receive all the channels depends on where your new address is. /* ]]> */ Worked a treat, thank you! You should now have a fully repaired YouView box! var wfscr = document.createElement('script'); How To Become A Commercial Diver In South Africa, To check signals, follow the steps given below- Open Menu on your ViewBox, and then head to Settings. It seems its due to HDCP? I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. Channel Nakoni Alamat Ng Pilipinas, That is completely untrue. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. The drives listed above are all 2.5 drives so they are the correct physical size. Then you may have the later version of the Humax DTR-T1000, the Humax DTR-T1010: Select the instructions for the Humax DTR-T1010 instead. Could the solder joint have failed spontaneously without any physical interaction? A red light should appear on thefront, Press and hold the down arrow button on the top of the box for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. BT Player only available to BT broadband customers. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! The below will appear on the email currently with the title of "About the services you're stopping". Hi, I have tried your method and my 2100 youview box just goes to black screen after I press the power button to enter maintenance mode. This site uses cookies. Instructions for doing this can. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. I had put my bt box in the bin then came across this website. Choose the first option Software Reset and press the right-arrow button to confirm. Watch Shop Bd, BT YouView+ Box Get the fastest YouView+ box in the UK. Would the solder failure be visible? Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Awesome advice! Remove the bottom of the box leaving the PCB resting inside the lid. removeEvent(evts[i], logHuman); If youre using Powerline adapters, make sure these are connected also. Why YouView; . Does the YouView box work after leaving BT? One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. It's been a I have spoken to them already about something else. BT Vision+ Pace DiT7431/052B Box. Serious question will there be any risk to the hard drive if I position the box vertically on its RH edge (Hard drive above PCB)? Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Neil, Hi, do you know what the maximum supported drive size is? Read honest and unbiased product reviews from our users. The only thing you will lose is the BT (Vision) TV app. I'd plug the box back in. If I buy a new dtr t2110, and follow your instructions to swap my existing hd into the new box, can I save my recordings?Im Unlike the set-top box of old, YouView tries to give you the best of both worlds: digital and IP TV. Just fitted a new Seagate drive following your instructions and Im back in business again! The box should function (more or less) as a Freeview Play box. I had a spare 640GB drive from a laptop with a broken screen. Weber County Sheriff Jobs, It has the title of 'How to return your kit'. It was able to see the (many) partitions on the YouView drive, which was a good sign. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. The Vision+ is an update to the 165960205623. n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. MANY THANKS!!! We thought it would . I get the waking up screen, then it goes straight into m mode. I doubt if complaining to BT would be effective. You can now lift out the old hard drive, carefully sliding it away from its connector, and fit the new one which is available new on eBay here. Hi . I still use the box as a YouView box but within a couple of . addEvent(evts[i], logHuman); Hi there, I have the BT UHD box which I paid to upgrade to in September. Many thanks. We just replaced ours with a spare Intel SSD and its up and running again. Replaced today after ordering & following your link on eBay. I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. You can also buy or rent the latest films and box sets from the. Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. Video released for Waterpik WP-450 Battery Replacement, Waterpik WP-450 Battery Replacement Guide, Making your Blu-ray Player Multi-Zone or Multi-Region, How to Make your LG DVD/Blu-ray Player Region-Free for DVDs. I have a brand new WD 1tb drive waiting. It did allow me to recover some of the old recording from the failed disk. Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). That's why we have an automatic standby mode. var addEvent = function(evt, handler) { The same applies to YouView boxes and the new BT TV Pro 4K box. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. Is my box a brick ? wfscr.type = 'text/javascript'; They told me something very similar last week when I cancelled. Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. How To Become A Commercial Diver In South Africa, Its still working fine with an average usage of 7 hrs live tv per day. Thanks Again! 2 avenue lalla amina tabriquet sal, Heures de travail: Had nothing to lose so I released it gently but it still didnt work when refitted. Hi all sorted now there was a loop on my broadband before it entered the house. Announcements, Guides & Community Updates, Here's where you can find out more about returns. I have decided to cancel bt tv as we are moving house. I wonder if the programs recorded on the old hard drive could be saved??? If youd like to join in, please sign in or register. Fresh out of ideas now on an otherwise healthy looking device. I am thinking of signing up with BT before midnight tonight. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . The hard disk might need to have all the partitions deleted rather than partitioning and formatting it in a computer. #parallax-bg { background-image: url('http://www.centreyasmine.com/wp-content/uploads/2017/05/cropped-20170513_1541180.jpg'); background-repeat: repeat-x; background-position: center top; background-attachment: scroll; } #masthead { margin-bottom: 449px; } 2 weeks ago I rang up and cancelled just the TV package but kept the broadband and the woman I spoke to was adiment I would need a new box to watch TV. Id rather try everything before I replace the disk. However once in maintenance mode I keep getting sorry selected option failed. Same issue as most, strange noises during boot after power failure, probably rendered hard drive corrupt. Many Many thanks! Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! Many Thanks. We followed the user guide instructions and Googled every possible solution without luck. Disney Star network runs more than 70 TV channels in eight languages, reaching out to 9 out of 10 cable and satellite TV homes in India. By continuing to browse, you are agreeing to our use of cookies. Any suggestions how to keep the recordings before I try that option as a last resort? http://www.digitaluk.co.uk/industry/About_DTT/The_postcode_coverage_checker, https://www.productsandservices.bt.com/products/add-tv. Safe mode worked but would not correct problem. Sounds like they have taken on a load of ex-Sky CS gonks who have not completed their retraining. YouView is supposed to be a box you can use without a subscription. Everything else will continue to work perfectly. Easy to do the replacement. And if you cancel your contract it is only these services that will stop (in this case BT TV). If you take the bare hard drive out of the portable enclosure the disk might well work. Tried all maintenance mode options. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. Given the number of people leaving comments, it must be a common fault. Also worth noting as an aside that the first customer service agent told me that I only had a weekend and evening call package (wrong!) Release the down button and press the power button to say yes. The Vision+ is an update to the 165960205623. In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. Any ideas? Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. Any Ideas? And BT reps have publicly stated the box will continue to work. Liz3 Member Posts: 1. Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. Since taking on regulation of the BBC, it's become particularly concerned that audiences in . window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.centreyasmine.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.9.18"}}; Release both buttons a few seconds after the BT logo appears on the TV screen. . The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. You can also buy or rent the latest films and box sets from the BT TV Store. YouView is supposed to be a box you can use without a subscription. No problems just followed your instructions. The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. Thanks seems not enough praise. Presumably the new drive needs to be the same make and model, or at least the same size. Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. I cannot thank you enough. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. YouView TV Ltd 2023. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. "version": "4.9.18", It sounds like there might be another fault rather than the hard drive itself. Put the machine screw back in above the SCART socket. A YouView Box FAQ Some On Demand apps are only available in certain regions. It worked fine connected to the laptop but DVR still not working. No, you need to get a BT Broadband package if you want to watch BT TV. Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. The different options available are displayed below. You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). Many Thanks..! Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? Dream Mat Mousse Quelle Teinte Choisir, Obviously you will no longer get box updates from BT but you may from another provider if they use the same software. I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). It happened fairly soon after the latest update that was released at the end of Jan 2021. Thanks for the info which was clear and easy to follow and saving me a load of cash. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. Thought I was going to have to spend 150 on new one. Hope this helps any future users. Ive reset the box, connected HDMI directly to the TV, but still the same. document.detachEvent('on' + evt, handler); Following the removal of the HDD I did open up the HDD and could see the arm was stuck. Thank you again! All you'll do is end up getting frustrated and angry with BT. It'll be connected to my new internet, with another . Thanks for the advice. It is headquartered in Mumbai, Maharashtra. I still have the old 1tb drive which Ill just keep handy for a month just in case etc it still spins up and passes Win 10 disk health checks so we will see how long it lasts. My box wasnt initially recognising the new drive. You can pause live TV and record up to 150 hours of HD TV, or 300 hours of SD TV. New replacement drive works a treat. Thanks, good guide. You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. Possibly, although the drive from your Mac might not be compatible with the YouView box if its built to a different Apple spec. *Settings can be found via the cog in the top right corner of the Menu. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. Glad you got your YouView box repaired Ray! You should be able to record and replay Freeview programmes. We know how important recordings are so we do offer options to keep your recordings. You'll get our best-ever TV box When you press the power button to enter maintenance mode the screen goes black and it never comes up. Weber County Sheriff Jobs, I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. Replaced the hard drive with one pulled from an old laptop. AU. YouView Home / Help & Support; Search or. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, Visit our full contacts page here Thanks for the update Steve. In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. My husband . AV grade drives for audio-video usage are fitted to these boxes, designed to be quiet with low energy consumption but also supporting the recording and playback of multiple, simultaneous, high-definition, video data streams. If it does then you have the original Humax DTR-T1000. Get in touch. It does take several minutes for the maintenance menu to appear. Free delivery for many products! Kevin. I am stuck with scart interface. }); Havent tried the option with removing recordings yet. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. Many thanks. I tried all 5 options in M mode and kept getting the same answer. Teslin Fake Id, I have spoken to them already about something else. Menu. Is the soldering easy or should I take it to a hifi repair shop? Starter includes a basic YouView box with over 100 channels, catch up and on demand, and you can add BT Sport (as long as your broadband has a download speed of at least 6.5Mb). What about all those who bought Retail Youview Boxes ? Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. The chips inside an SSD can only be written to a limited number of times. just fitted sandisk ultra 3d 500gb ssd to my Humax hdr1100s. hi will a buffalo hd-pvu2 500 gig work in it. Great guide, finally figured my 4k drive was kaput, then saw this guide. Welcome to our best TV experience yet. for (var i = 0; i < evts.length; i++) { Let us know how the SSD survives. Is that to be expected? Unplug and reconnect power to yourbox. I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. It worked..! West Sussex Using Ultra HD See all Set up results Was this helpful? FOR SALE! I had a similar problem. (function(url){ None of the Maintenance mode options fixed anything on my failed box. YouView Box Hard Drive Replacement. width: 1em !important; Great instructions! Getting Ultra HD What content is available in Ultra HD? Still having the original drive, that was still working (but being unreliable), I was able to clone it to the refurb drive. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox.