You can also join the LVR Sneakers Club to get access to exclusive sneakers. I already written 5 e-mails to customer service but still no response. I have purchased from Luisaviaroma during sales periods and love the fact that the price you see is what you get and shipping is free. Looking for something dressier? Last, but not least, when you buy something from them, be very very sure that it fits because they don; t include a return label! Best Discount Deal. BUT, having to pay that shipping fee makes me irrationally angry. Check out these other fashion brands: Your email address will not be published. And since there are no sizes to choose from, you don't really have anything to spend the money on (remember that you cannot use the voucher with any discounted items and there's more restrictions like that). LUISAVIAROMA accepts most major credit and debit cards, as well as PayPal, WeChat Pay, and bank wire transfer. The advantages of a customer-centric return policy. If you are not satisfied with an order, your items can be returned for a size/color exchange, store credit, or refund within 28 days of your order's delivery date. Save up to 10% OFF Coupons with Luisaviaroma Free Shipping Promo Code. The nearest DHL is around 2 hours away from me, so I couldnt just take it to a store. For USA shipping, all prices include duty and import fees, and express shipping is available for $25. Shop select full price styles and save 15% during Women's Day at LuisaViaRoma. The loyalty program used to be great, nowadays to use my 40 EUR I would have to purchase for the sum of at least 120 EUR. The worst company ever, avoid, never purchase from this company, it will keep your money and the item you send back for a refund. 47 COUPONS FOUND! Its a resounding Yes! The latest clothing, shoes, bags, and fine jewellery collections from top Designers for both Men and Women. The shorts are made of 92% polyester and 8% elastane. The items arrive in blue boxes, and are packaged nicely. At Step 2, add information about your website/app . It doesn't even seem like they are reading what we send them. At Step 2, add information about your website/app and business. Zero complains. These shorts are great for all your athletic needs running, working out, or just lounging. All items must have the security tag still intact and must be in a new, unworn condition, while shoes should . I received my order and there were not socks. On top of that, I when I tried to cancel my order because I am leaving for another country in 2 days, I could not do that! Along with Farfetch, Luisaviaroma.com are my favourite two sites for mens designer shopping, especially for Alexander McQueen. Return Policy. If you're looking for luxury brands, LuisaViaRoma is the right choice for you. Look stunning with new Versace jeans or a new pair of Michael Kors heels! store credit or refund. Luisaviaroma Return Policy. This LuisaViaRoma review thinks that the brand is absolutely worth it. Sent an email to ask about refund and return policy (with a cheeky ask if I could get a size down, sadly no). The company now attributes 95% of its revenue to online sales, so its safe to say they are more of an online retailer than a traditional luxury department store these days. The sandals arrived with all of the authenticity paperwork, dust cover and the original Gucci box. Available in various sizes, its 71% cotton, 29% polyester, and lined with cotton twill. You pay nothing extra. Shop this offer to save a further 20% off select sale clothing and accessories from top designers for a limited time! Plus, theres a hidden zipper pocket in the back and side slash pockets for storage. That's why many brands now advertise "free . Get instant savings with 50 valid Luisaviaroma Coupon Codes & discounts in January 2023. With a LUISAVIAROMA discount code or promo code, there is a deal for everyone. I shop at Luisaviaroma frequently and have never had any issues. Worst online experience ever. LuisaViaRoma ships orders from their warehouse in Florence, Italy. Gerg responded to my email within a day and my follow up email within 5 mins. No need for extra delivery costs with your order! Request a return authorization number, and return shipping will be free when you use an authorized LUISAVIAROMA courier. What would you like help with today? Title says it all, but what really got me hooked to this site (besides their free shipping and awesome deals) is their *drum rolls* PACKAGING! I informed the company who advised they would not be doing anything about it and no refund or replacement would be offered. Under the Privilege Club programme, you can get bonus points when you post, tweet or share products with your friends! I never recommend this. Expires. What is chicer than a Gucci flower garden in your house? Total Saving Deals. Luisa Jaquin opened a small hat store in Paris at the end of the 1800s. All in all, the company has gone downhill and now is one of the most horrible sites for customers to shop from. This LuisaViaRoma review will take an in-depth look at the brand and their products, customer ratings, promotions, and more to help you decide if their apparel is worth purchasing. So in short, if a customer buys an item from you, has a contract with you, pays you the money and the customer requests the item to be delivered in a safe location however the delivery driver does not deliver it to that location and instead leaves it for everyone to see, you as a company are happy with this service and will do nothing to help your customer out after it was left for everyone to see? I also received an order confirmation in my email immediately after checking out. You will have to ask for it, and then print it, running around the city trying to find a printer. I DON'T THINK HSBC CREDIT CARD WOULD TAKE THEIR CREDIT CARD HOLDER'S REFUND. All items must have the security tag still intact and must be in a new, unworn condition, while shoes should . Although it doesn'toffer free delivery all the time, you'll have to keep an eye out forLUISAVIAROMAfree delivery vouchers to use during flash sales or seasonal promotions. The Security Tag must still be intact and attached to returned items. Truth Exposed! This high-quality suit is made in Italy and has a lining made of 100% cupro, while the rest of the blazer is made of 53% viscose and 48% acetate. They offer international shipping with DHL or UPS and all U.S. shipping costs include taxes and duties. Enter the promo code in this space, and apply it to your order. This cool ring is part of the GucciGhost collection and comes in sterling silver with Guccis GG motif and a fun skull design engraved throughout. Shop eligible full-price items with this code to save an extra 15% off your purchase with this deal. Their service has always been very helpful in different situations. . Next, select the items to return. Expedited shipping for an extra $25. Read 2 more reviews about Luisaviaroma.com. Below, youll find testimonials sourced from Trustpilot, the brands Facebook page, and Sitejabber, all talking about peoples experiences with LuisaViaRoma and their products. Can you return sale items Luisaviaroma? Your email address will not be published. Save up to 70% on PJ sets, nighties, robes, sleep shirts, and more nightwear essentials in this sale. Its been getting love from big magazines and has a massive following on Insta with over a million fans. Does not deliver item and does not give me my money back! Luisaviaroma is a popular online luxury fashion store that is based in Florence, Italy. The Nike RYZ 365 Sneakers comes in black or white/sail and have the classic logo detailing with a unique TPU rubber sole that makes them modern and aesthetically pleasing. Discount offer. This means you can only buy these items on the Luisaviaroma website. Find an ongoing clearance sale on the website with up to 50% off everything from Gucci shoes to Prada bags. That means if you click the link and subsequently make a purchase, we may earn a commission. We offer free returns or exchanges within 30 days of receiving your order. We see tens of thousands of happy customers and only a handful of negative experiences. It cost me an extra $26 to have my sandals shipped to my address in the US. Determine the acceptable condition of the item. Top LUISAVIAROMA deal: Shop Men's Styles. Jennifer Lopez Returns to the Stage for the First Time Since Her Wedding to Ben Affleck Jennifer Lopez will be performing at the LuisaViaRoma for UNICEF charity gala on Saturday in Capri, Italy They do not want to return the money and they write that I destroyed the soles, as since the flip-flops were at my place for 30 minutes, I had covid and I did not even measure them and the blockade did not move, Let no one order there because they cheat people! Find a bag for any outfit for less when you take advantage of these limited time offers. Use code L10 for a 10% off regular prices. They tend to have more selection then the competitors, but the regular prices are usually slightly higher. These websites are more likely to have the size and/or color that I want in an item. Returns must be shipped within 28 days of the order's delivery date. SHARE THIS ON. This piece is made in collaboration with Trouble Andrew, the graffiti artist, and has a width of 9mm. Will NEVER shop again. How to submit a return by mail. That's definitely not what you expect from a company selling luxury goods. So, there werent any extra fees after it shipped from Italy to my address in the US. WD. Many customers say that the brand has the best customer service ever., Some buyers also mentioned that their products are easy to order return and exchange and that they offered fast delivery of goods. Overall, many people are pleased and feel the brand has Great deals, great choices, fast shipping.. This company does not typically respond to reviews. LUISAVIAROMAlets you head out in style with luxury designer clothing,jewellery, and accessories for men, women, and kids. Dress for less when you catch this season's offers at LuisaViaRoma. These Nike Satin Shorts have an elastic waistband with a drawstring making them great for any movement. Required fields are marked *, This field is required Maybe Amazon Prime has ruined me? Told me they sent correct size even though it clearly states size 10 uk on my order. Signing up for email offers will unlock early access to seasonal events like Black Friday or Boxing Day. fjs.parentNode.insertBefore(js, fjs); The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. How long is Luisa Via Roma's return window? Yes, Luisa Via Roma does allow order changes & cancellations. The cropped unlined body and back zip closure make it easy to put on and take off. Just go to Your Orders and select the item you wish to return. All you need to do is visit this pagehere, select the value you want to add to the card, add apersonalisedmessage and then checkout! Make sure someone is home to sign for your package! Based on our last check on March 21, 2022, Luisa Via Roma was not offering in-store pickup. I never got any sort of confirmation from Luisaviaroma that they had received my return or anything. Shop hopeless to zero! Gucci Jewelry creates lasting staples that are inspired by the brands symbolism and journey. There are just too many options for online luxury stores these days! Shop online or through the app for an extra 10% off sale items with this LuisaViaRoma discount code. Does Luisa Via Roma guarantee items with a free return policy? LUISAVIAROMA ranks 518th among Clothing Other sites. Looking for some more stylish bottoms? Our refund and return policy template is free and helps businesses like yours display a comprehensive, easy-to-read policy in just a few clicks. Luisaviaroma then just gave me a generic link to the DHL homepage, so I had to figure out myself the correct spot to request a pick-up for a return. LUISAVIAROMA does not offer an NHS discount program at this time. You can return items from your order for a refund within 28 days of the delivery date. Security tags must still be attached to the returned item and intact. There will be a return shipping fee which is in the amount of EUR 30. Embodying a momentous sigh of relief for the reopening of the country's borders, the nine Chinese designers on the schedule are reveling in a time of high optimism: a mood shared throughout the event, from emerging trendsetters such as Shanghai-born, Paris-based Didu and schedule newbie . Check the, Yes. Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. You are telling customers that if the delivery company does not follow the instructions of delivering to a safe place it is the customers responsibility to raise an issue with the delivery company. Follow these steps to begin the return process: If you wish to contact their team after reading this LuisaViaRoma review, you can do so via: Dont let this be your last stop for luxury designers. I placed an order (T*******) on 08 August 2022 expecting it to arrive within 1-2 business days as stated on their website. Shop men, women, kids, and home categories. If you aren't a member already, sign up for a welcome bonus! The homepage will be tailored to your style preferences and will featurepersonalisedcontent recommendations. Lets get right to it. On 11 August (4 days later) there was still no progress. Under his leadership, LuisaViaRoma was rubbing elbows with the likes of Balenciaga, Balmain, Givenchy, and Saint Laurent. apart in 3 days for 380 bucks just crazy. Service 8. Luisaviaroma Return Policy Items may be returned within 28 days for a full refund.