I recommend separating them as some devices dont work when they are in sync. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). How do I use Pi-hole's built in DHCP server (and why would I want to)? However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Find the address bar in your web browser and type in your router's IP address. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). Click on the Firewall button at the middle of the screen. But to get back to default settings, I had to do a factory reset! Our software does everything that you need to forward a port. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). Forwarding some ports for Gran Turismo 7 in your router can help with improving them. The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, on Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. Gandalf, Alan27. 05:35 PM This website uses cookies to give you the best experience. Thanks@Baldrick1! From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. This means when you search for your Hub in the list of wireless names on your device you'll only see one. How do I do that? Click on either of those tabs and you'll be asked to enter the router's admin password. ipconfig /renew. From theHub Manager, click onAdvanced Settings, thenWireless. Open up whichever internet browser that you are comfortable with. Then enter the highest number of that range into the External Ports End box. A regular mistake made is to plug the DSL cable in before instructed. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more 13-04-2021 An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. How do I change my Smart Hub's wireless settings? The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Draytek routers are often found on eBay. The work to change this especially on Linux is horrendous. California Residents: Prop 65 WARNING. 2. Ask questions and share tips with other people 24 hours a day. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. The Home Hub 6 is another name for the BT Smart Hub. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. - edited Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. 2 - Activate the DHCP on Pi-hole Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. 15-01-2019 22h41. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. 2 users liked/thanked this post: WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Just follow along as we lead you through the process of opening a port in your router. Although I do wish there was an alternative router that supports the 5 static IP package we have ordered, do you know of one? We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. Enter the username and password for your BT Smart Hub 2 router. In most cases, you can expect your new BT router to arrive in the post within a couple of weeks of signing up to a new BT package or of upgrading to Halo if youre an existing BT customer. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. If you want to connect to SAGEMCOM [email protected] 3890 V3 for the first time you will need to know the default SAGEMCOM [email protected] 3890 V3 password. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. New replies are no longer allowed. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. 25-08-2022 Yes, you'll need a Smart Hub 2 if you want to take advantage of BT's Complete Wi-Fi offer. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls This is one of the most useful posts I have seen on any forum. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". 20h46 The full text of the, EU declaration of conformity and power efficiency, Operations in the 5.15-5.35GHz band are restricted, Disposing of your old electrical and electronic equipment, The Government has a legal requirement to minimise, the unsorted waste disposal of electrical and electronic, equipment and to maximise its separate collection and, symbol shown here and on a product, means, you shouldn't throw it in your normal rubbish, This product may contain substances that could be, harmful to people or the environment if it's not, The equipment provided to you will remain the property. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. The setting procedure for the Smarthub and Smarthub 2 are the same. I've just noticed an error. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. However, that doesn't mean adapters won't arrive at some point. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. Don't try to open your devices or power adapters. 15-01-2019 How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. In the end there are some configurations that needs to be performed on the SmartHub 2 from BT for the Pi Hole to work properly, however I believe this can be useful on several other routers too. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going to ask is written on behind it). Web admin interface of the BT Smart Hub 2 router. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You may need toset up your devices again. Powered by Discourse, best viewed with JavaScript enabled, Pi-hole with BT Smart Hub 2 and Digital Voice, Pihole crashes,failing client DNS requests, but pi is still running. Users . I still don't know why I don't have the option NOT to split the bands but this works for me anyway. It is mains powered and requires a mains socket nearby. In the field above the 5GHz band column labelled 'Separate Bands' set this to 'ON'. Like the hub below, this uses 7 antennas, four gigabit ethernet ports and features dual ban using both the 2.4GHz and 5GHz bands, BT Smart Hub 2 BT has a second more powerful router. Above is an example of what a web browser address bar looks like. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. You should be on the home page of your BT Smart Hub 2 router once you have successfully logged in. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Forward Ports on Your Router for Mortal Kombat 11. Thanks Baldrick1 for your advice and the steps to go through. Find the Advanced Settings button located near the bottom right of the screen and click it. This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. - edited Where can I view the status of my Smart Hub? You might also want to take a look at this guide to broadband router settings. No, you dont need to separate the bands if you would rather leave them synchronised. don't put in cupboards or, behind sofas) and don't block any vents with objects. The default setting is to merge the two together so you see only one network name. Page 2 You can add and manage these easiest way to get help . I believe I rebooted the router after doing this as well. on BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Channels Plug one end into the Hub and the other into a wall socket. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! From the Hub Manager, click on Advanced Settings, then Wireless. Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. Enter your BT hub admin password. To add the forward, find the Add icon located near the right of the screen and click on it. You can turn it on or off. Channels Your Smart Hub automatically scans for the best wireless channel. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. Although many of BTs services require a phone line to supply broadband to your property, you can now choose to not have a functioning landline. 1 user liked/thanked this post: Make sure the R8000's WAN/Intenet port is the only thing connected to the BT hub (apart from YouView/IPTV if you have it). Keep area ventilated (i.e. Once you've entered that address you should see a screen like this (yours won't have the blurry bits): However, to fiddle with Settings or Advanced Settings you'll need to jump through another hoop. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. 4. I've just acquired a Hub6/Smarthub from eBay. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Youll need to enable the Bridging feature. Important! Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. How do I create a Port Forwarding rule on my Smart Hub? Your BT Business Smart Hub 2 guide Using Changing the wireless settings on Smart Hub 2 From the Hub Manager, click on Advanced Settings, then Wireless. I include this as some devices have problems with them in sync. - edited Registered, office: 81 Newgate Street, London EC1A 7AJ. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Baldrick1, disgracie. After the username and password is set there may no longer be a Save option. This is called opening a port or port forwarding. We think that forwarding a port should be easy. 03:09 PM. The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. 16-01-2019 WPA-Auto - if you're having problems connecting older devices. Next, connect the mains plug together (it comes in two parts). Not anymore. When enabled, the Hub will lease IP addresses automatically when your devices connect. Lets take a look at the legacy BT routers that are still capable of getting you online. They're now called Wi-Fi controls. In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. And how do you get one set up in your home? 22h11, on After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. Registered, in England No. other electrical equipment that can get hot). None - anyone can connect to your wireless network without entering a password. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. 200 brand new. Type 192.168.1.254 in a web browser to open BT Hub Manager. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. 25-08-2022 and don't pull, twist or plugs any cables. Gave bulbs no choice but to connect to 2.4 ghz. Look for the Wi-Fi settings and make sure it's enabled for both 2.4GHz and 5GHz. Dust with a soft dry cloth; don't use water or solvent. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. If you ever need to turn it off for any reason, you can use this switch to turn it off. By continuing, you agree to our cookies policy. Security type Set the security level for your Hub's wireless connection -. 26-08-2022 How can I change my BT contact details in My BT? 26-08-2022 Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". Otherwise, choose either TCP or UDP as needed. Deactivate the IPV6 DHCP on Smart Hub 2 Perhaps Im due an update, well see. Switching Smart Setup on and off on the BT Smart Hub 2 Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. However giving the 2 bands either the same or different names achieves that of course, however there is no explicit option on my advanced wireless page. Treat all parts with care; don't shock or vibrate them. The micro filter has a broadband socket for the hub and a phone socket for your landline. on Sometimes you need to unblock some of these connections so you can run a game or application. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility.