Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. They said to go ahead and refund the money, and have opened a dispute. I logged into my email this evening and found a strange email from PayPal saying I received a money request. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . Naturally, the platform will have no other choice but to reimburse the full amount. 4- Select how much you want to add. Both the paypal help pages and contact forms were of little help. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The PayPal representatives were no help at all. Did all the payments that was sent to you, say "Payment Received" as the status? Press question mark to learn the rest of the keyboard shortcuts. You canjust click "Report A problem" and let PayPal know. hi, i requested mony from someone and it was marked as a buy-and-sell type of thing is there some option i can change? Email PayPal, and tell them what happened, and ask them to refund the money. From my own personal experience: someone once mistakenly sent me money because they'd transcribed an email wrong (written out a word that was meant to be abbreviated). Many thanks for your help. The Transaction Detail Report gives merchants and processing partners detailed information about each transaction occurring in the account, whether they affect the balance or not. Create an account to follow your favorite communities and start taking part in conversations. Was there a currency conversion when you received the money? You don't even need to do anything with it. In other forums i saw both answers "Do not refund!" and "Refund, you don't want anything to do with that". I have had money sent me on four occasions on the 27th March. 2. Press J to jump to the feed. Then, from the middle pane, select Web Form with Master Page and name it CheckoutStart.aspx. We recommend to refund the funds instead. I repeat do not transfer money to a stranger. I have no interest in keeping their money, but I want to make sure it's not a scam first. DO NOT communicate with the scammer. If you receive an unexpected payment through Venmo/CashApp/Zelle, do not send the money back yourselves - just ask customer support to reverse the original transfer instead. With the FNB Tiered Pricing structure you will pay between 0.81% and 1.51% depending on your previous month's transactional value for top-up and withdraw transaction. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do not refund the money would be my advice. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Use the /v2/payments endpoint instead. This content may be old or outdated. What? If so, well take care of it and send a notification to *****. paypal isaware of those emails I think, fraudulant email paypal isaware of those emails I think. 3 More answers below Gloria Wilcox You can access your balance from multiple tabs, so you can click or tap either tab. This content may be old or outdated. 1999-2023 PayPal, Inc. All rights reserved. These limitations may be implemented when we see activity that seems unusual or suspicious. Select Send and Request. PayPal currency conversion fees may apply at 2.5% above the prevailing exchange rate*. I am a bot, and this action was performed automatically. Is there the way to block him? Online, offline, email, or postal. Bitcoin (abbreviation: BTC or XBT; sign: ) is a protocol which implements a highly available, public, permanent, and decentralized ledger.In order to add to the ledger, a user must prove they control an entry in the ledger. Sender cannot refund back to themselves. @sharpiemarkerHello!Annoyingly they have been a bit weird on the amounts they refunded back to themselves. I tried replying to the email to get confirmation but it was sent back as i used the wrong address. The email address is a completely different name, followed by a string of numbers. You can access the money you receive on your PayPal account home page. Unfortunately, most scammers will accept your payment right away. Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. If somoene want to send a gift that someone must start the process without a request. and when you refunded them, each of the above should have a corresponding 'Refund Sent' transaction listing, but there is only 2: This "Refund Sent"transactionbelowdoesn't have a corresponding "Refunded - Money Sent" original transaction listing, surely it can't be associated with the 3 at the top: (I wonder if forex has anything to do with it but it doesn't explain the gross amount being different,156.27 and not154.90. Best thing is not to mess with paypal unknown payments. Is this a scam of some sort or am I really "lucky" that people want to give me money for no reason? We tried a chat session as well as calling. Once the university's bank provided a reference number for the transaction, PayPal was able to locate the funds. Why are these all claiming to be from my kids when they're so obviously not from my kids? Guess I am going to have to wait to hear back from PayPal. I don't know why I've suddenly started receiving these requests, I don't even use my account very often. Just ignore them. I have now initiated verification. A few years ago some unknown party in the UK pulled $1,000 from my bank account for a Paypal transaction. The most common answer is to telephone PayPal support. Freephone from a UK landline or UK mobile number. Account limitations prevent you from completing certain actions with your account, such as withdrawing, sending, or receiving money. You will never be asked to log in via a link in an email. If this email was not addressed to your first and last name and if it says something like Dear PayPal Customer/Client/Member, you will not be charged for any payment through your PayPal account. If so, well take care of it and send a notification to *****. To dispute a transaction, message us in the CommBank app or call us. Do what paypal says and youll be covered. For your part, if you receive any emails from PayPal, treat them as real, but any response should be done through the official PayPal page. Same here, same text, but different sender. Click on Resolution Center. Or Money Received? The fee's again, I am not sure, all I know is that the user sent these payments from two different USA addresses in total so it could be that or they sent it as goods and services. This content may be old or outdated. We recommend changing your password to something more robust. By browsing this website, you consent to the use of cookies. Please help. Select 'Pay someone' from the homepage. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. After the first three of them, I sent a message to Paypal customer service and they said it was just a mistake by the requester, which is absurd because I got three of them in a period of a few weeks from three different people with nearly the same message after never having received this sort of request before. Leave the Archive. Click on the transaction in your paypal account and use the 'refund' option at the bottom of that details page. 2 1 HotUKDaddy 29th Mar Speak to PayPal. . What should I do? You'll see this button under your PayPal balance either on the left side of the page (Summary tab) or on the right side of the page (Wallet tab). Hmmmm. Could my account be compromised in some way that's making me get these scam messages? ". PayPal's system is compatible with many 2FA apps, including Google Authenticator and others. Wait for contact from Paypal. Paypal cancelled the request and contacted the requester themselves. Do not. Right-click the Checkout folder and then select Add -> New Item. If you are seeing payments on your PayPal account that shouldn't be there or that you werent due to receive I would advise that you contact us to have these payments investigated. Answer: I'm not sure I fully understand your question but there's two way to see this : 1. Click "get started". In fact, we are extremely disappointed in the customer service. As the recipient of the money, you shouldn't have to start a new transaction to send the money back to the sender, PayPal will be able to reverse the transaction, and it will be recorded as a refund and not a new transfer. Request instead of send scam. The scammer used a stolen accoun. I have now changed my password and set up 2 factor auth (I thought I had this originally).Regarding to the conversion query, all was sent to me and refunded in GBP which is my countries currency so no conversion took place. Good move with changing passwords. Details Requested Amount: $300.00 USD Your Email Address" I deleted it, changed my password & sent to Spoof email. The message was as follows: I went to PayPal (not by clicking on any of the links in the email) and logged into my account. Do a sweep of your deviceswith a powerful antivirus software. PayPal is not being helpful at all. The problem is that unless PP has frozen the other account / blocked current logins, the scammer will see it's refunded and can just go on ahead to send it to another victim PP instead. They want you to send them money and you will get nothing in return and lose out. Last but not least: Never wire money to an unknown source or a person. Just ignore it all. However . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Scammers use automated systems to make voice calls. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. 3 - Write your e-mail. I've been having a weird issue with my account over the past few months. Are you saying that the sender is sending you money requests and you pay them to return the money they sent you? If supposing, there was really a deposit made to your account by an unknown person, you must be very careful because it could be a scam. I want customer service to reverse it but I can't find any Paypal contact info. The money is not really in your account and will never clear into your account. 147.01 andthen whenyou refund, its147.31. Do NOT refund the money! Also, the only thing I can think of is people send money through paypal to "clean" their money. You are viewing the PayPal Community Archives. Latest MSE News and Guides These 3 transactions below are the original transactionsthat were refunded: "User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received"User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received"User Name" + 147.01 (154.90 - fee of 7.89)Refunded - Money received. And do I need to be concerned? Keep calling until you get a good CS agent. I used open source tools to verify that the name on the account matches the address. I never had any job with the country where the money came from. Here's how to refund a payment: 1.Click Activities near the top of the page. Do nothing at this time. Log into your PayPal account. We often link to other websites, but we can't be responsible for their content. These aren't spoof emails, the funds genuinely show up in my account. I still have 147 sitting in my account. Press question mark to learn the rest of the keyboard shortcuts. Do not refund. My Paypal account has not been charged as yet. First, log into your PayPal account Second, go to "Activity" Then, click "All Transactions" Next, find and select the payment you are refunding Following click "Issue a refund" Next, enter the amount you are refunding, it will be under "Total Refund Amount" Last, click "Issue Refund" I don't recognize the requesting person's name or email address though, and they are asking for $300. Sometimes people mistakenly enter an incorrect letter or send to wrong email address. Jun-29-2020 09:33 AM. Paypal isn't free, even if it is convenient. The scammer sent you funds from a hacked / stolen method etc. Create an account to follow your favorite communities and start taking part in conversations. You'll see it in yourCompletedtransactions soon. Another easy way to receive money via PayPal is the PayPal.me link. It sounds a lot like the "bad check" scams that I've read about where they ask you to deposit their check and then send them money back. Editor, Marcus Herbert. Trying to determine if this is a scam. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Could anyone advise me or explain what might be going on please? Please write me an email - [username]@gmail,com. Once that happens, we'll send you a message letting you know you have money available. Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. I would hold onto it for now. You can contact us via the contact us link at the bottom of every page. If you ever see money transferred to your PayPal account out of no where, report it to PayPal customer support immediately. What are the PayPal fees for receiving money? If the money was sent as friends/family and you send it back and then they dispute you could end up losing both the refund and the original amount. Email PayPal, and tell them what happened, and ask them to refund the money. By browsing this website, you consent to the use of cookies. Great for questions about PayPal, transactions and problems! 2. Take a chance and add 90p or heck, just refund only147.75 and be done with it. Hello@sharpiemarkerLet me try and write it how I see these processes in my account, this will be in order from bottom to top. You will receive an email notification once the money has reached your account. The 4th payment does not match the remaining amount, its actually higher then my current amount. I recently made 2 payments using my Paypal account. How does that work? Press question mark to learn the rest of the keyboard shortcuts. or the person whos sending the money.. so it can be like a regular money order? He has notified the bank, now he should hold on to it in case it is claim. Click on the Request tab. "Just to let you know, I did not issue these refunds..". You could always contact PayPal and tell them you're worried about spam/weird behavior. He is a scammer! Leave the Archive. Check your PayPal account directly to see if you have received the payment. Click on the transaction for details on that.) How should I proceed. The scammer hijacked someone's PayPal account to send the payment Once the account holder realizes that the account has been compromised, he will file a complaint with PayPal. I did some googling of the company that sent it and of variations of my email and figured out where the money was probably supposed to go, and then I emailed them to say they must've gotten their wires crossed somewhere. My problem is that I can't delete it or report it. Today, I also received an email from someone at the same time as I received a paypal request from them. It cannot be theft in any case, as OP has received it. With the payments, there came no request to send it back or any other information / mail. It's a big part of what PayPal does, and it's a. You are doing nothing wrong by keeping the money in your account if it was sent unexpectedly. You can advise them to do so. Cookie Notice 1999-2023 PayPal, Inc. All rights reserved. 4.Enter the amount you would like to refund and an optional note to your buyer. Once the sender has been notified, they can initiate the payment to your account. I tried to report this from my pending transactions, but the resolution centre won't process it. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Very odd. Log into your business account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. The user can update the ledger, assigning some of their bitcoin to .
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