To ensure a flawless experience, no detail is overlooked from the hotels on-site team of expert conference planners to an extensive range of state-of-the-art audio and visual equipment. Live music provides the perfect backdrop on weekends while guests enjoy delicious culinary creations. A 42-inch flat-screen TV and free Wi-Fi are featured in every room at the Chicago Peninsula. I would give them more stars on service and the small details if I could. Lock in the lowest price from these sites. We are honored to be considered your 'favorite 5-star property in Chicago'. This hotel embodies what customer service is all about and the hotel experience that unfortunately has gone by the wayside in these modern times. Encompassing 331 of the hotel's 339 guest rooms and suites, the project has introduced a host of technological solutions that allow guests to customise their experience. The Peninsula Sky Rink, Chicagos only hotel skating rink, opens its doors each November for both guests and locals to enjoy. They arranged my makeup neatly on a towel. Window-side dining table for two Named Number One Best Business Hotel in Chicago and Number Five in The US by the Business Travel Awards by Conde Nast Traveler readers (October). . Complimentary VOIP phone calls I booked my reservation direct on the website to avoid confusion, misunderstanding or other unforeseen complications. Life Clallam County. The Lobby Responded on February 9, 2023 Dear OpenTable Diner, Thank you for taking the time to share your review of The Lobby. Seriously. The soaking tub is the bathroom was a highlight. I also stated in the call that I would be arriving late due to my flight time, so please do not give away the room that was confirmed as already mine. Great, Dear MaltedMilkball, Thank you for taking the time to share your review! Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. Browse all 142,630 Cancun topics . Thank you for choosing The Peninsula Chicago. The Peninsula is the definition of true luxury. The weather was great all the days it was closed and the concierge said they may open Friday, the day the weather was the worst. Expert Help. We are humbled by your kind feedback about your stay at The Peninsula Chicago. Dear 430catem, Thank you for taking the time to share your review. What are some restaurants close to The Peninsula Chicago? We are delighted that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again in the future. The modern gym offers fitness classes, including yoga. Full-Time. 2023 HSH Management Services Limited. Limited options available overnight. Served daily from 1.00-4.30pm. more. They also did not bring 2 new dishes. I re-iterated to the front desk clerk that the only thing I needed was quiet so I could properly sleep because I'd be going back and forth to the hospital. I have stayed at the Peninsula in Paris and this one is no different in providing excellent service. Dear Liz7231, Thank you for taking the time to share your review of The Peninsula Chicago. Top room amenities include a minibar, air conditioning, and a flat screen TV. We look forward to welcoming you back soon!Warm Regards,Jason LedouxDirector of Food and Beverage. The bathroom was beautiful and there was a TV for the sink area and the bathtub. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. 2023 HSH Management Services Limited. more. The pool area was not as nice as I was expecting it to be. We look forward to welcoming you back again in a few months. Really have no complaints and look forward to staying here again! Excellent room service food. Offers tailored to children include complimentary 4D experience at the Shedd Aquarium, early VIP access to the Field Museum, special pricing for Chicago Helicopter experience and a Sun & Stars ticket to the 360 CHICAGO observation deck. The Peninsula Chicago was listed in Conde Nast Travelers Gold List for 2019 under Best Hotels and Resorts in the U.S. and Canada. Its worth noting, there is also currently construction going on inside the hotel. The Lobby received a one-star rating by the Michelin Guide (November) 2023 HSH Management Services Limited. The venue is nestled in the centre of Chicago with direct proximity to The Magnificent Mile. Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! We hope to have the pleasure of welcoming you back in the future. Our Sky Rink operational hours are subject to the weather, including below freezing temperatures. 16. Bespoke BMW house car, based on availability, for transport within several miles of the hotel The hotel has designed a series of programming that encourages family participation, allowing guests to discover iconic features of the hotel and explore local Chicago attractions throughout their stay. This hotel is definately not worth the prices they charge. Its frustrating when a hotel advertises something and then doesnt offer it, especially the week leading up to Christmas. I wish I had had time to enjoy the pool. Unfortunately, it was a tad dry and bland (some maple syrup would have helped). (The Peninsula Hotels) All Rights Reserved. We appreciate your comments about our guestroom, in-room technology and service. Air Conditioning Balcony/Terrace (some) Coffeemaker (some) Daily Maid Service Fireplace (working). I had high expectations for this hotel, and was not disappointed. Only small minus was that our room had a connecting door that was not well insulated. Designed by Bill Rooney of Bill Rooney Studio, The Peninsula Chicago 's innovative new guest rooms draw upon the city's legacy of forward-thinking design and architecture. Rather, he mumbled something and left. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . You may reach me at VinceReyes@peninsula.com. Peninsula Hotel ChicagoI booked this hotel using the Booking.com app and secured a very good rate for our stay. We are pleased that you had an enjoyable experience at the hotel. The following day, I phoned the hotel and verbally confirmed that my note had been viewed by the staff. On Friday and Saturday evenings, guests can indulge in the decadent chocolate buffet Chocolate at The Pen. For a truly traditional teatime, The Lobby serves Afternoon Tea, featuring extraordinary and rare teas from around the world and exquisite savory and sweet accompaniments. You will find a blend of these ingredients in the Naturally Peninsula breakfast, lunch, and beverage items in The Lobby and via our in-room dining service. I look forward to speaking with you. The Original Vito & Nick's Pizzeria. Great location! Bedside charging for all smart phones It is well positioned for walking just about anywhere. 2012 The staff failed to uphold the business agreement I confirmed in writing, over the phone and in person. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. There was not enough seating for all of the people so I had to sit on this tile wall ledge for the majority of the time. Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. My husband and I enjoyed a chef's tasting menu along with the wine pairing just a few weeks ago. 0.3 km from The Peninsula Chicago. We spoke to Booking.com but we need a manager to approve this. Warm regards, Vince Reyes Hotel Manager, Hotels with Complimentary Breakfast in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Le Cordon Bleu College of Culinary Arts in Chicago, Hotels near Pacific College of Oriental Medicine, Hotels near Midwest College of Oriental Medicine, Hotels near Pyramid Career Institute Chicago, IL. Answer 1 of 4: Does anyone have the EPM Room Service Menu? ft. of versatile meeting and event space, providing the flexibility for every type of event from intimate meetings to lavish galas. Warm regards, Vince Reyes Hotel Manager, Curio Collection by Hilton Hotels in Chicago, Hotels near God Bless America Statue Chicago, Hotels near Harold Washington Library State/Van Buren Station, Hotels near Soma Massage School Chicago, IL, Hotels near Illinois School of Health Careers, Hotels near The Institute for Clinical Social Work, Hotels near School of the Art Institute of Chicago. We look forward to welcoming you back again in the future. Laundry service. The Peninsula lacks honor I received at multiple competitor properties, including one in in Tokyo. #23 Best Value of 1,194 places to stay in Chicago. Sales and use tax exemption. The staff is made up of 37 nationalities. We were delighted by the end of summer-season ingredients. In all of these destinations I stayed at luxury hotels, resorts and castles. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We are also honored that you found us to be above average and recommendation worthy. ft. condo is a 4 bed, 4.0 bath unit. The hotel also has an outdoor sun terrace with city views. Breakfast included. Discover more of the best hotels in the world 2019 now. Great connectivity. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Review of The Peninsula Chicago Reviewed March 7, 2020 via mobile Excellent service staff for 6 stars hotel. ft. condo is a 2 bed, 2.0 bath unit. The Peninsula Spa offers an extensive menu of treatments inspired by Ayurvedic and Asian philosophies. Warm regards, Vince Reyes Hotel Manager. Rooms are on the small side. In the future, I prefer to spend my money on hotel groups that keep their word. The Terrace is a favorite spot for Chicagoans and visitors to soak up the summer sun and warm night breezes while overlooking the Magnificent Mile. All good for breakfast with a signature peninsula egg menu . Show More Options. For a hotel of this caliber, saying "it just happens" and "mistakes happen, we don't know who did it" is very frustrating. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Outdoor sun deck, serving health-conscious spa cuisine ft. private terrace and Jacuzzi. We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. Thank you for choosing to stay with us and for sharing your feedback! Guest laundry and dry cleaning It would have been helpful if the bellhop who brought in the luggage had shown us how it worked or told us about amenities in the room, like umbrellas that were in the closet and it was raining! Room Service: Available 24-hours daily, for those who desire an exceptional dining experience in the privacy of ones room, Facilities There is a really poor design where the locker rooms and showers are across a long dark tile hallway through a lobby space. To become a Partner of Serandipians: The staff without exception demonstrated a commitment to providing an excellent experience, and this is what makes the Peninsula stand out among the many fine Chicago hotels. The Peninsula Chicago Hotel, set in Magnificent Mile district, 450 metres from the downtown Museum Of Contemporary Art Chicago, features a gym, a restaurant and a meeting room on site. Be a part of a Five Star Five Diamond luxury brand. However, the hotel room service menu was also stripped down to a bare minimum on Christmas, and the only items we got were merely edible despite charging a premium. I hope you will contact me directly at (312) 573 6520 or via e-mail at MaxSchroeder@peninsula.com. Dear drcruthers, Thank you for choosing The Peninsula Chicago and for sharing your gracious review. Berries, such as blueberries and strawberries, contain anthocyanin compounds that act as potent anti-inflammatory agents, which benefit the brain and heart. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodations, to wellness and exquisite cuisine. We hope to have the pleasure of welcoming you back in the future! Chicago, IL. We are pleased that you enjoyed your stay with us, including the service provided by our staff. On the doorstep of Chicagos premier business and shopping district, the hotel is located in the center of the citys most exclusive shops and steps from the historic Water Tower. Read less Date of stay: November 2022 Value Location Service I would love to speak with you directly regarding your experience, should you be open to it. Thank you for choosing to stay with us and for sharing your feedback! Warm regards, Vince Reyes Hotel Manager. Are there opportunities to exercise at The Peninsula Chicago? Job Description. This 4-star hotel offers a golf course, concierge service and a special menu on site. The Peninsula Chicago Select venue Learn how the Cvent Supplier Network works 108 East Superior Street at North Michigan Avenue Chicago, IL 60611-2508 View gallery (12) Overview Meeting Space Guest Rooms Nearby More Overview Chain The Peninsula Hotels Brand The Peninsula Hotels Built 2001 Renovated 2016 Total meeting space 15,973 sq. Study Resources. Executive desk with printer scanner and fax The Peninsula Chicago Jobs Search by Keyword. Disney is also very close. All the sauces were on point and the plating was colorful and innovative. Poolside breakfast and lunch are available from the room service menu before or after . Dear TRoget,Thank you for choosing The Peninsula Chicago and for sharing your feedback. The rooms are large and beautifully a minute ties to. The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. And they would give back $150 to compensate for this hassle.RoomWe got a room with a King Size bed which is getting more challenging to pull off because the boys move all over the place and I end up on a couch or a chair, but they insist. Ive stayed at The Peninsula multiple times prior to this latest debacle. The Peninsula Beverly Hills prides itself in offering more than just bedrooms by also providing maximum comfort and all the necessities to make guests feel at home, particularly when it comes to food. Or call Platinum Travel Service at 1-800-525-3355 to book this property and . Very clean. We will be sure to review with the team. 452 Bowes Road, Unit 9. Level Contributor . Rooms are on the small side. Beyond that, otherwise very excellent. Temperature, TV, Lights, Room Service (and some other things) are all controlled by the IPAD next to your bed. Ive never been treated so poorly, especially under such dire circumstances as at this Hongkong Shanghai Hotel. magnificent classical style, including the 3,000 sq. MLS # We cant wait to have dinner at their Shanghai Terrace - rated one of Chicagos best for Asian cuisine. 28 reviews of The Ritz-Carlton Spa, Chicago "I was super tired after traveling and was in need of a polish change. Tiffany's is right below the hotel. To continue your Spa regime and experience at home, all products used in the treatments are available for purchase from the Spa Reception. Nearly 1500 guests attended The Peninsula Chicagos 10th Anniversary Party. The large, Dear Catherine1213, We are humbled to receive your kind review of The Peninsula Chicago. The service in the hotel including the restaurants are just super. Airport transfer/car hire In 2019 The Peninsula Chicago ranked #1 Top Luxury Hotel in the US in TripAdvisors 2019 Travel Awards as well as #25 Top Luxury Hotel in the world. Boasting 339 rooms and meals and toys for children, the business hotel is settled in the heart of the city. I'm particularly interested in the Excellence Club Room Service Menu, but all menus are welcome Thanks . Overall a great experience in a luxurious hotel. The large room was comfortable and quiet, with every detail thoughtful and perfectly executed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. After a one night stay, we are customers for life. I was informed in person upon check-in that my new assigned room would not be affected by this circumstance. Response - call Booking.com we cannot help you (15 minutes)Call 2: Called Booking.com - Response - super helpful let me call the hotel and see what we can do (38 minutes)Call 3: Called front desk. Thank you again for sharing your review. There were a Nespresso coffee station and a fridge. We were extremely disappointed to hear that you were not given the room you requested, even after discussing this with our staff. You can find this ingredient in our Naturally Peninsula beverage menu item,Breakfast Tomato Juice. The body itself was unidentifiable. Home; About us; Services Wi-Fi: Free Wi-Fi. Please do not hesitate to contact us directly should you need any further assistance. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The spa area is incredible and the rooms are well appointed. When I arrived in the room, I could hear music in cars on the street below. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. About The Peninsula Chicago. Thank you again. Given my personal extensive interactions and experiences with genuine luxury hotels and resorts, as well as, the knowledge I acquired while writing for USA Today after remaining at the property and taking note of other patrons coming and going, [large charter buses carrying NBA basketball players flooded the hotel during my stay.] What are the most popular boutique hotels in . There were so many outlets and tablets and a big TV. Menu available upon request. You will not be disappointed with this hotel!! Guests can enjoy outdoor dining on The Terrace during summer months. Nonetheless a great stay and we will definitely be back. Tablet technology offering 11 languages Bespoke BMW house car, based on availability, for transport within several miles of the hotel. Specialties: Shanghai Terrace serves Chinese cuisine highlighting contemporary interpretations of Shanghainese, Cantonese, and Sichuanese classics in a seductive setting reminiscent of a Shanghai supper club from the 1930's. The semi-private dining room, exquisitely appointed and spacious enough to accommodate up to 30 guests, can turn any event into a unique experience. Making sure everything was tidy. The 1,860 sq. Peninsula has always the best service, beds, food, rooms, staff, spa, amenities, location, room entertainment, A/C, bar choices, class and elegance. It was so glorious to be here, it is difficult to explain. Serandipians is located in Sion, Switzerland. The pool has a menu and servers but we brought our own less obvious snacks and I bought some wine at Whole Foods that came in a carton thing so it was less obvious. 1,245 reviews. Drawing inspiration from cuisines of these locations, our chefs use locally sourced ingredients to create plant-based dishes that elicit the same health benefits as the diets of those located in the Blue Zones. Search by Location. 4 Parties of four or more will incur a 100% charge if cancelled within 48 hours. Trip Advisor named The Peninsula Chicago the #1 Top Luxury Hotel in the U.S. in their 2019 Travelers Choice Awards and U.S. News & World Report ranked The Peninsula Chicago #1 Hotel in Chicago and #2 in the United States in their Best Hotels 2019 rankings. View more property details, sales history and Zestimate data on Zillow. Ask 63CarolineS about The Peninsula Chicago, Ask BradleyS993 about The Peninsula Chicago, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 20 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 17 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 19 websites, We compared the lowest prices from 21 websites, The Congress Plaza Hotel & Convention Center. HOURS 3:00 pm - 11:00 pm, Monday - Friday 12:00 pm - 11:00 pm, Saturday - Sunday LEARN MORE AFTERNOON TEA AND SEASONAL AMERICAN PAVILION Boasting a soaring ceiling and marvelous city view, Pavilion is an elegant space to indulge and unwind. Forbes Travel Guide named Z Bar in its Verified List for 2019s Worlds Best Hotel Bars With family, get a suite. The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. Z Bar: Set above Chicagos iconic Michigan Avenue, Z Bar presents beautiful city views, an array of globally-inspired cocktails, boldly-flavored food and the latest tunes from around the world. Discover The Peninsula Chicago an American Express Travel Luxury Property. Regards, Max SchroederHotel Manager. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. The Peninsula Chicago has specially curated dishes for plant-based diets. Dear Catherine1213, We are humbled to receive your kind review of The Peninsula Chicago. What food & drink options are available at The Peninsula Chicago? . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The waffle was a nice touch and had a great crisp outside center. Reserve your table today to experience Naturally Peninsula in The Lobby. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. The spreads for the bread were great. If I still actively wrote for USA Today Travel, Id spend my time writing about the reality of my experience dealing with this fake 5-star luxury Hongkong Shanghai hotel and submit it to my editor. Millennium Knickerbocker serves up an indulgent afternoon tea experience with classic Chicago style. Late checkout was granted without demur. Limited options available overnight. Period. Monday - Friday 09h - 20h. By clicking "Make A Reservation", you will be directed to OpenTable, a third party website which is not managed nor operated by The Peninsula.
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