Enter your account password. We may assign or transfer our rights and obligations under these Terms to another organisation at our discretion. For more information about the cookies we use, please see here. 16.1. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option. Please note that we cannot guarantee that multiple Products within the same order will be delivered in the same package or at the same time. This is to ensure compliance with these Terms and so that our Customer Service Team can perform identity verification if you ever contact us about your order. About us. "Moonpig" is our registered trademark, and you agree not to display or use it in any manner without our prior written consent. Your right to return items to us in accordance with these Terms is in addition to any other statutory rights you may have. If you are uploading a photograph, images must be in JPEG or PNG format. Based on your description, I understand your scenario that you met, if your email account is Office 365 exchange online email account, as Microsoft 365 global admin can change email address via using admin center. Just sign into your account to access your preferences, privacy and personalization controls from any device. Was this information helpful? Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. Changing your password for security reasons. If you are uploading a photograph, video or audio file you must ensure that you have obtained all relevant permissions to use the photograph, video or audio file from any persons in the photograph, video or audio file and the photograph, video or audio file is otherwise appropriate to upload. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. Here for You! We will pay the costs of return of a Product you order and have received if: (a) the Products you receive are faulty or misdescribed; (b) if you are ending the Contract because we have told you of an upcoming change to the Product or these Terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; (c)if we, or on behalf of our suppliers, have requested a return of the Product due to a product recall. We only give them the parts of your personal data that they need. We would, however, appreciate the chance to deal with your concerns before you approach the ICO/DPC so please contact us in the first instance. If you withdraw your consent, we may not be able to provide certain products or services to you. You can also . If you try to upload a photo that has a lower resolution or image size, we will accept it however we cannot accept responsibility if your Personalised Product does not meet your expectations. Although we have made every effort to display the colours and other details accurately, we cannot guarantee that your device's display of the colours or other details accurately reflects the colour or other details of the Products. In any event, you will be held responsible for any costs, fees and third party damages we may be required to pay to a third party because of such infringement and you will be liable to reimburse these payments to us in full. 5. However, if there is a risk of substantial delay you may contact us to cancel your order and receive a refund for any products you have paid for but not received. This wikiHow teaches you how to update the primary email address linked to your Apple ID. In order to place an order with us, we require you to create an online account with us (Moonpig Account). We take all reasonable care to ensure that the price of the Product advised to you is correct. However, Moonpig does not guarantee delivery dates or times. We will not be responsible for supplying the Products late or not supplying any part of them if this is caused by you not giving us the correct information, we need within a reasonable time of us asking for it. We use different methods to collect data from and about you including through: Direct interactions. Information technology (hardware and software) companies for the purpose of data storage and analysis. The contract will end immediately, and we will refund any sums paid by you for Products not provided but we may deduct from that refund reasonable compensation for the net costs we will incur as a result of your ending the Contract. For more information on the range of delivery options available, please visit https://support-us.moonpig.com/hc/en-gb/articles/360007769117-Delivery-Information. Search "" Close search. We will either ask you to return the item to us within three days of receipt or to take a photo of the item before returning it back to us. We print images at 300DPI (Dots Per Inch), so if you are scanning the image, we recommend you use this setting. Refunds cannot be given if the fault is a result of your own actions such as product misuse or if personalisation is mis-spelt or if you have uploaded an image of a low resolution or size. We reserve the right to change the delivery costs at any time. Third party printing suppliers used to create the personalised products you have ordered. During the order process, we will generally notify you of the dispatch dates available and the expected timeframe for receiving your order. Click the Save button. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. Here's how to change Gmail address name. This means that if you are randomly selected, you may have a slightly different browsing experience to other users. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us because of a product/service purchase, warranty registration, product/service experience or other transactions. And we make it clear to them that they must keep your personal data safe and only used for these services. If you'd like to add a new email address to set as your primary email address, under "Add email address", type a new email address and click Add . If you have a seller account, you'll need to confirm the phone number you've registered on your eBay account before verification. You can unsubscribe at any time by clicking the 'unsubscribe' link in any marketing email we send, or by updating your preferences on the "My Account Details page" in your account. There may be circumstances in which we are unable to accept your order, because of something we discover after we send you an order confirmation email. The service providers that Moonpig works with must prove to us that they have the same high standards around protection of your data as Moonpig. Request erasure of your personal data. If you would like us to Close / Delete all data held in your Moonpig account please contact our Customer Service team using our contact form and choose the option Account Management >Data Removal Request We can action this request through our IT department which will be completed within 10 working days. We may receive personal data about you from various third parties and public sources as set out below. Please note that promotional offers, discount codes and vouchers can only be applied to our specified Products. Moonpig phone numbers +1 888 888 7911 0 0 USA +44 345 450 0100 0 0 United Kingdom Moonpig website www.moonpig.com What is Moonpig's email addresses? The site allows its users to create and edit account information, browse gift and flower catalogs, buy products online and like or rate products. You can also choose to receive reminders when its time to send your friend or relative another card or gift. If you have any additional questions, please do not hesitate to reach out to our support. In addition, we are entitled to suspend provision of all or part of our services at any time if we are obliged or advised to comply with an order, instruction or request of any limb of government, or any regulator, court or other competent authority. Promo Codes Get even more Moonpig for your money. Go to https://login.gaijin.net/ru/profile/settings/security/ and add another email there. Where to find the price for the Product. In the New Email field, type the new email address you want to use for your MozyHome account. If you receive a Product from us in error, you must inform our Customer Service Team immediately. If we end the Contract in the situations set out in section 10.1 we will refund any money you have paid in advance for Products we have not delivered to you or which have been returned to us where you did accept delivery of the Products or did not collect the Products from us/your local depot, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the Contract, at our discretion. When ordering multiple Products as part of the same order, we will inform you, within a reasonable time period, as to whether we will (or can) dispatch on the same day or as part of the same delivery. You must agree that you will not submit a review that: (a) you know to be false, inaccurate or misleading; (b) is confidential or personal information of a third party; (c) breaches any applicable law, or that advocates, promotes or assists any unlawful act; (d) infringes anyone's intellectual property rights; (e) is or can be regarded as offensive, abusive, threatening or defamatory; (f) promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or that may incite hatred or violence against any person or group; (g) references any other website or service; (h) misrepresents identity or impersonates any person; (j) may harass, upset, embarrass or alarm any person; or. Alternatively, we could refuse to comply with your request in these circumstances. On My Address Book in the left hand column, navigate to the address you need to change and click the three dots on the right. Can I update or remove my saved payment card details? We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, images and gender. These are the right to: Request access to your personal data (commonly known as a "data subject access request"). If you switched over to a new email address or simply don't use your current one any more, you can change your email address on your Samsung account. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. For same day dispatch orders, orders will need to be placed by the cut off times, as directed on screen when placing your order on the Website or App as so that the order can be dispatched on time. Please contact us if you need details about the specific legal ground. If the Product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. 17.4. You also have the right to object where we are processing your personal data for direct marketing purposes. Experts recommend choosing an agnostic platform an email service not linked to other accounts or services to which you subscribe. We may have to share your personal data with the parties set out below for the purposes set out above. There are no cash alternatives for offers or discount codes. You may also be entitled to compensation. email distribution and survey providers based outside the EU; Identity and Contact data from providers of data feeds and hosting services provided inside the EU and outside of the EU. Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. Delivery Information FAQs About Us Our Story Moonpig Group Blog Press Enquiries Moonpig Careers Sustainability The Small Details Just because we do not insist immediately that you do anything you are required to do under these Terms, it does not mean you do not have to do those things and it will not prevent us taking steps against you at a later date. My email address has changed Other recovery options . Tap "Add Email Address" to add a secondary email address to your Facebook account. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 3. Handy Reminders Never forget a special occasion again. Technical Data from the following parties: Analytics, storage, tools and media providers based in and outside the EU; IP tracking service providers based within the EU; automated quality control tools based within the EU; automated security and compliance tools based outside the EU; social media and media networks such as Twitter, LinkedIn, Instagram based outside the EU; and. Payment processing companies, they help us to process your credit card details. 8.2. If this is the case, we will inform you of this via email and will refund you for the product. Check for an e-mail from us - this will include a link. Most commonly, we will use your personal data in the following circumstances: Where we need to perform the contract, we are about to enter or have entered with you. Ending the contract because of something we have done or are going to do. How do Reminders work? (a) remove any notices relating to IP contained in any Content, material and/or Products taken from our Website, App or otherwise; (b) whether for a commercial purpose or otherwise, copy, distribute, show in public and/or create any derivative work from, any material, Content or IP owned by Moonpig without the prior express written permission and licensing by us to do so; (c) use Moonpig, including but not limited to, its Website, Content, IP, products and/or services for any commercial purpose other than in accordance with these Terms; and. Follow the on-screen instructions and select Save Changes. Yes No to define types of customers for our products and services, to keep our websites updated and relevant, to develop our business and to inform our marketing strategy). My Account Advice for managing your Moonpig account. Our websites may include links to third-party websites, plug-ins, and applications. We will only use your personal data when the law allows us to, and only for the purpose agreed to when you provided it. How do I add or update an address? We may also contact you to ask you for further information in relation to your request to speed up our response. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it. We reserve the right to decline publication of reviews or to remove reviews at our discretion. A valid email address is also required to receive any other communications mentioned in these Terms. 10.1. (b) digital products such as eCards after the recipient has opened the email containing the eCard; (c) products which are sealed for health protection or hygiene purposes, once these have been unsealed after you receive them; and. Sky Q. Interactive TV services. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind. These Terms tell you who we are, how we will provide Products to you, how you and we may change or end our contract with you, what to do if there is a problem and other important information. A message containing a link for confirming the new email address is sent to the specified email address. These are the terms and conditions (Terms) on which we, Moonpig.com Limited (Moonpig), shall supply products to you, whether these are goods or digital content available on www.moonpig.com/us/ (Website) or any official Moonpig phone application that you access in the USA (App). For Company Secretary enquiries and for disclosures under DTRs please email: company-secretary@moonpig.com. If you have to change your email password, you'll need to do that with your email provider (for example, Microsoft 365, Gmail, Yahoo, iCloud, Xfinity, or a corporate Exchange server). Where we need to comply with a legal obligation. Can't be changed; Can only be used on 1 account; Automatically becomes your registered email . We will normally check prices before accepting your order so that, where the Product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. (b) Content means all text, software, applications, graphics, audio, visual and/or audio-visual material (including but not limited to, music, sound, still visual images, photographs and video), data, database content, page layouts, design and other multi-media content, information and material, including the metadata relating to such content. It is up to you to ensure the content you have contributed for inclusion in a Personalised Product is correct (for example the content is correctly spelt). You can unsubscribe at any time by clicking the 'unsubscribe' link in any marketing email we send, or by updating your preferences on the "My Account Details page" in your account. For most Products bought online you have may change your mind within 14days and receive a refund. Save Time & Money We curate the best gifts and discounts for your occasion. par ; juillet 2, 2022 What happens if we got the price wrong? Please also see section 18.1. GildyMenn21@psn Member 482 649 posts Gender: Male Location: The Moon Interests: Korean, Japanese and American MBTs 7954 Report post Posted February 26, 2018 On 11/02/2018 at 07:50, gromvoiny said: It is your responsibility to ensure that your recipients name and address is correct. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing. Please also see section 18.1. Here are four steps that can lessen the pain: 1. You must compensate us if you break the contract. We are not responsible for any damage or loss incurred by you when such loss or damage is caused by negligence, wilful misconduct or concealment of information by you (deliberate or otherwise). However please see section 4.5 for what happens if we discover an error in the price of the Product you order. By submitting a review on our Website, App, Trust Pilot or any other third party websites you confirm and agree that you are the sole author of the review, your review is accurate and that you are at least 18 years' old. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. If you are ending a contract for a reason set out below, the contract will end immediately, and we will refund you in full for any Products you have ordered which have not been provided. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. We do not exclude or limit in any way our liability to you where it would be unlawful to do so under applicable law. Exercising your right to change your mind. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below. Request the transfer of your personal data to you or to a third party. Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. When you become responsible for the goods. Please note that we do not accept payments via American Express. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We're an international group made up of two brilliant brands - Moonpig in the UK, US and . Please allow up to 28 working days for the full VAT invoice to be sent. Our acceptance of your order will take place when we email you to accept it, at which point a legally binding contract (Contract) will come into existence between you and us. How to change your email address on: Sky.com. It does not include data where the identity has been permanently removed (anonymous data). Moonpig is a UK-based e-commerce store that allows its users to buy gifts, flowers and cards for any occasion. Thanks a lot. 10.2. Click on 'Forgotten password?'. On these occasions, this information will be clearly stated on our Website or App. The link will take you through the process of setting up a new password. All things order-related, from receipts to refunds. We may need certain information from you so that we can supply the Products, for example,the delivery address.
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