Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. How to claim your 150 Council Tax rebate to help with rising energy costs. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Croydon Council | 11,570 followers on LinkedIn. Hide, Send feedback directly to the content team using our website feedback form. Gove's funding increases have come too late to save Croydon. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. 5. Try contact-the-council@croydon.gov.uk email address. ", Please see my statement below regarding Croydon Council's financial position. This service is in scheduled maintenance mode. Anyone any ideas please? Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. This will update your details. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Call us. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. How much is your council tax increasing by? But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Council Tax team. Well send you a link to a feedback form. Croyctax@croydon.gov.uk. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. The councils online form should take around 10 minutes to complete. It is a London borough council, one of 32 in the United Kingdom capital of London. Council tax is payable on properties that are empty, including second homes. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. or post a comment below. By Kwame Boakye. Show 8. London Borough of Culture 2023. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". The council reckons even its online form should take around 10 minutes to complete. 7. The BBC is not responsible for the content of external sites. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. The council will never call residents to ask for bank details for the rebate. Service temporarily unavailable. You should never give out your bank details by phone or by text. Get in touch with us online, by phone or in person. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . and how to view your payment schedules online. The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The council will never call you and ask you to give them your bank details over the phone or by text. This may take two months for those that pay less than 150 but the credit will show as that months entry. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Council Tax, get money off your bill The Penn report 2023 . If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Show I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Return to a calculation/claim you have saved. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. We are committed to making our website accessible to all visitors. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Paying your Council Tax Find out who is responsible for paying Council. Are Marie Antionette and forgot to pay the baker It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Croydon is divided into 28 wards, electing 70 councillors. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. We also use cookies set by other sites to help us deliver content from their services. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. 6. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Sometimes we may call or text you. You'll usually have the. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). From: Valuation. The BBC is not responsible for the content of external sites. Croydon Council Tax team. For queries . But on May 30, the council invited residents to complete an online form to receive their rebate payment. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. The council press office has failed to issue any press release to Inside Croydon on this important matter. If you are emailing us with your change of date then include your name, account number and preferred date. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Find out about Council Tax, how much it is, and how the money is spent. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. United Kingdom, NEW Help improve this site by If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. 08 February 2023. Call us Lines are open Monday to Friday 9am to 4pm. You said, we did Thank you to everyone. You can get information on their. giving feedback Bernard Weatherill House 8 Mint Walk For example, card cash accounts, post office accounts and most savings accounts will not. NEW Help improve this site by Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. This includes those who receive Council Tax support. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. We have received an email to say that our application for the 150 Energy Rebate has been granted. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. | We provide a large number of services for local people, businesses . Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? The messages may come from both the council and their form provider GrantApproval. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. 10 All the above. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Based in Croydon and edited by Steven Downes. Thank. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. A Penalty Charge Number must be entered. 3. You have accepted additional cookies. Find out about your responsibilities relating to council tax as a landlord. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. But as Inside Croydon has reported, there are still many . Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. Payment line:0345 300 0614 (option 3) To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Please i need help. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Email: croyctax@croydon.gov.uk. Have you received your emergency energy Council Tax refund yet? Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Vehicle Registration Number: * Please enter without space (eg. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". To help us improve GOV.UK, wed like to know more about your visit today. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Based in Croydon and edited by Steven Downes. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. We are committed to making our website accessible to all visitors. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Some banks and building societiesmay not accept Direct Debit instructions. Have a Cash flow crisis You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. How frustrating. Visit the government's website for more information about support for energy bills and the cost of living. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. For queries about your Council Tax or business rates bills contact your local council. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Posted on February 20, 2023 by insidecroydon. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. Visit the government's website for more information about support for energy bills and the cost of living. Proud to be Croydon - diverse and ambitious. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. Send us a message; Other ways to contact us . I also tried to set up an account with grantapproval.uk. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. Show History [ edit] A map showing the wards of Croydon from 2002 to 2018 Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. Dont include personal or financial information like your National Insurance number or credit card details. giving feedback 1. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. 2. Which seems at odds with reality. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. The service will be back online shortly, please try refreshing the page in 15 minutes. Where to find us. We are committed to making our website accessible to all visitors. If youre paying bills via direct debit youre not that poor. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. This is because will have already had a 150 payment through the Household Support Fund. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. Extra help for residents through new council tax support scheme. Contact us Get in touch with us online, by phone or in person. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government.
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