Notwithstanding anything to the contrary in this Agreement, by using the Software, you acknowledge and agree that it is solely your responsibility to understand the terms of this Agreement, as well as the terms of use of any App Store that may be relevant to the Software or the Product. Once you tap the link, you will be given the following options: You may use this to access your Velop system locally even if the Linksys cloud account istemporarily unavailable. SOME COUNTRIES, STATES AND/OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CONDITIONS, WARRANTIES OR GUARANTEES, AND/OR DO NOT ALLOW PRODUCTS OR SERVICES TO BE SOLD WITH NO WARRANTIES OR GUARANTEES. Belkin may provide translations of this Agreement as a convenience to users. NOTWITHSTANDING THE ABOVE AGREEMENT TO ARBITRATE DISPUTES, YOU AND BELKIN EACH ACKNOWLEDGE AND AGREE THAT EITHER PARTY MAY, AS AN ALTERNATIVE TO ARBITRATION, BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT TO RESOLVE A DISPUTE, SO LONG AS SUCH SMALL CLAIMS COURT DOES NOT PROVIDE FOR OR ALLOW FOR JOINDER OR CONSOLIDATION OF CLAIMS. No provision of this Agreement may be waived, modified or superseded except by a written instrument signed and accepted by Belkin and you. WHETHER OR NOT YOU PREVAIL IN THE DISPUTE SO LONG AS YOUR CLAIM IS NOT FOUND TO BE FRIVOLOUS BY THE ARBITRATOR AS MEASURED BY RULE 11(b) OF THE FEDERAL RULES OF CIVIL PROCEDURE, YOU SHALL BE ENTITLED TO BE REIMBURSED FOR YOUR COSTS OF ARBITRATION, WITHIN THE SOLE DISCRETION OF THE ARBITRATOR. EACH OF THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS AND THE UNITED NATIONS CONVENTION ON THE LIMITATION PERIOD IN THE INTERNATIONAL SALE OF GOODS IS HEREBY EXPRESSLY EXCLUDED AND WILL NOT APPLY TO THIS AGREEMENT. Your Velop will handle all of the WiFi in the house, and the ISP router will only control the home's LAN through Ethernet ports. 1. Any suppliers of Belkin shall be direct and intended third-party beneficiaries of this Agreement, including without limitation with respect to the disclaimers of warranties and limitations on liability set forth herein. You have the non-exclusive right to use the Software in accordance with this Agreement. We may also provide you with updated Software data files automatically to benefit you, such as to provide you with updated device information to identify new devices in your network. The wireless network name of the Linksys Velop router, Damaged_Beez2.4 in this example, is shown selected. How to Master Reset LINKSYS Velop: Firstly, unplug the power cord from the LINKSYS Velop router. Hello, I've had to disconnect NextDNS from my Linksys Velop wifi system, as after a few hours, it would disconnect from the internet and display a red light. If you have downloaded the Software from an App Store, you are also subject to any terms of use of that App Store. TERM . YOU ARE SOLELY RESPONSIBLE FOR (AND BELKIN DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR HOME, HVAC SYSTEM, ELECTRICAL SYSTEM, PLUMBING, PRODUCT, OTHER PERIPHERALS CONNECTED TO THE PRODUCT, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR MISUSE OF THE SOFTWARE, PRODUCT AND RELATED PROGRAMS AND DOCUMENTATION. Be careful that some older Linksys routers . When trying to setup the parent node my box would keep showing solid red, even after holding the reset button for 10 seconds. Enter your account password. Are you sure you want to remove the following coupon from the cart? This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. In addition, application of the App Stores terms of use may result in other terms of this Agreement not being applicable to the Software or applying in a different way than this Agreement states. 16. If you are located in the United States, Section 17 applies to you: 17. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. EACH OF THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS AND THE UNITED NATIONS CONVENTION ON THE LIMITATION PERIOD IN THE INTERNATIONAL SALE OF GOODS IS HEREBY EXPRESSLY EXCLUDED AND WILL NOT APPLY TO THIS AGREEMENT. to a refund for the unused portion, or to compensation for its reduced value. You will not acquire such rights, whether through estoppel, implication, or otherwise. All provisions of this Agreement except for Section 1 and the limited warranty in Section 12 (the first paragraph) will survive termination. In New Zealand, our Software and the media on which it is provided come with guarantees that cannot be excluded under the Consumer Guarantees Act 1933 (NZ CGA). Product Overview Front . In cases where it is critical, accessing information through the Software is not a substitute for direct access of the information in the home. The Software may contain links or other features that make it easier for you to visit or log-in to independent third-party websites (Linked Sites). HOW TO OPT OUT OF MANDATORY ARBITRATION. Select "Add Another Node" and follow setup instructions. BELKIN CUSTOMER SUPPORT CONTACTS CANNOT BE CONSIDERED A LIFESAVING SOLUTION AND THEY ARE NOT A SUBSTITUTE FOR EMERGENCY SERVICES. Belkin is committed to protecting your privacy. IF YOU ARE NOT COMFORTABLE WITH USING THE PRODUCT AFTER READING THE SAFETY WARNINGS, YOU MUST RETURN THE PRODUCT TO YOUR PLACE OF PURCHASE AND STOP USING THE SOFTWARE. This Limited Warranty does not apply in Australia. YOU FURTHER ACKNOWLEDGE THAT THE SOFTWARE AND ANY RELATED PROGRAMS AND DOCUMENTATION ARE NOT CERTIFIED FOR EMERGENCY RESPONSE OR INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE FAILURE, DELAY OR ERRORS OR INACCURACIES IN THE DATA OR INFORMATION PROVIDED BY THE SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. Linksys Velop node consistently dropping every day. Third Party Beneficiary. This Agreement is not intended to and does not: (i) change or exclude any statutory consumer rights that cannot be lawfully changed or excluded; or (ii) limit or exclude any right you have against the person who sold the Product to you if that person has breached any sales contract with you. You have the non-exclusive right to use the Software in accordance with this Agreement. For major failures with the service, you are entitled: You are also entitled to be compensated for any other reasonably foreseeable loss or damage. Then, tap on Mesh WiFi Router (MR Series). You acknowledge that this information is not a guarantee of actual savings, and you agree not to seek monetary or other remedies from Belkin if your savings differs. You will also need to go through the setup process again since the settings you have customized (e.g. Acknowledgement. Wireless client stays connected to a farther Velop node while roaming, Linksys Velop Intelligent Mesh WiFi System, Dual-Band Frequently Asked Questions, Linksys Holdings, Inc. 2023 | All Rights Reserved |, Here is the article on how to Toggle the WPS setting, Security, Legal, Privacy, & Accessibility, to cancel your service contract with us; and. 7. 2. You shall comply with the terms of all applicable Open Source Software licenses, if any. IF THE ARBITRATION AWARD IS EQUAL TO OR GREATER THAN THE AMOUNT YOU DEMANDED IN YOUR ARBITRATION CLAIM, BELKIN WILL PAY FOR YOUR REASONABLE AND ACTUAL ATTORNEYS FEES YOU HAVE INCURRED TO ARBITRATE THE DISPUTE, PLUS A MINIMUM RECOVERY OF $2,500. You agree to use the Software in compliance with all applicable laws, including local laws of the country or region in which you live or in which you download or use the Software. Belkin hereby grants you the right to use: (i) where your Product is not a Small-Medium Business or SMB branded Product, for your personal, non-commercial purposes; or (ii) where your Product is a Small Medium Business or SMB Product, for your personal or commercial use; copies of the Software in object code form on devices that you own (or, in the case of firmware, one copy of the firmware in object code form solely on the Product relating to the firmware). You have the right to opt-out of this mandatory arbitration provision. Scope of License: The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service, except that such App may be accessed, acquired and used by other accounts associated with you via family sharing or volume purchasing. You MUST reset the rest of your secondary nodes and set up your Velop system all over again. Step 1: Make sure that your parent node is connected to a power source and turned ON. IF YOU ARE LOCATED IN THE UNITED STATES, THIS AGREEMENT CONTAINS A DISPUTE RESOLUTION AND BINDING ARBITRATION PROVISION IN SECTION 17, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS WITH RESPECT TO DISPUTES YOU MAY HAVE WITH BELKIN. Intellectual Property Rights. 4. GENERAL TERMS . If your use of the Software is subject to an App Stores terms of use, then in the event of any conflict or ambiguity between the terms of this Agreement and such App Stores terms of use, the App Stores terms of use will govern, but only to the extent necessary to resolve such conflict or ambiguity, and the terms of this Agreement will otherwise remain in full force and effect. LICENSE RESTRICTIONS . Other than as set forth in the preceding sentence, a person or entity who is not a party to this Agreement shall not have any right to enforce any term of this Agreement. NON-EU RESIDENTS . Linksys Velop Plug-in _____ 10 Environmental _____ 10. All other nodes in your Velop system are considered child nodes. The limited license in this Agreement will automatically terminate if you fail to comply with any of the terms and conditions in this Agreement. However, you may not (i) modify, adapt or otherwise create derivative works from the Software, the Product containing the Software or user documentation (except as may be permitted by an applicable open source license); (ii) lease, sublicense, resell, rent, loan, redistribute, or otherwise transfer (except as expressly permitted above), whether for commercial purposes or otherwise, the Software or user documentation; (iii) reverse engineer, disassemble, decrypt or decompile the Product or the Software or otherwise try to reduce the Software to a human-readable form, except where and only to the extent that such activity is permitted by applicable law or where Belkin is required to permit such activity under the terms of an applicable open source license; (iv) remove or alter any copyright, trademark or other proprietary notices contained in the Software or user documentation; (v) use the Product, Software or user documentation to develop a competing hardware and/or software product, or otherwise in any manner not set forth in this Agreement or the user documentation; (vi) if the Software is firmware, copy the firmware (other than one backup copy for archival purposes only), use it on a multi-user system or operate it separately from the Product onto which it is embedded; (vii) use the Software to transmit software viruses or other harmful computer code, files or programs, or to circumvent, disable or otherwise interfere with security-related features of the Software; (viii) use the Software to collect or harvest any third partys personally identifiable information, to send unauthorized commercial communications or to invade the privacy rights of any third party; or (ix) use the Software for any unlawful purpose, and/or in any manner that breaches this Agreement. ALSO, BY USING, COPYING OR INSTALLING THE SOFTWARE, YOU ARE AGREEING TO ALL THE TERMS OF THIS AGREEMENT. Some Belkin Products and Software may monitor energy consumption in the home. To the extent warranties cannot be disclaimed or excluded, they are limited to the duration of the Warranty Period indicated above. We encourage you to read the terms and conditions and privacy policy of each third party website that you choose to visit. Attempting to factory reset the node immediately after power cycling will not work so you must wait for a purple or blue light to show up before factory resetting the node. Once accepted, this Agreement remains in effect until terminated. SOME COUNTRIES, STATES AND/OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CONDITIONS, WARRANTIES OR GUARANTEES, AND/OR DO NOT ALLOW PRODUCTS OR SERVICES TO BE SOLD WITH NO WARRANTIES OR GUARANTEES. For example, we may provide an automatic update that fixes a security breach or vulnerability to your network. . In order to opt out of mandatory arbitration, you must (i) mail written notification to Belkin International, Inc., 12045 E. Waterfront Drive, Playa Vista, California, 90094, Attn: Chief Legal Officer, or (ii) email written notification to arbitrationoptout@belkin.com. If you are resident in one of those countries or jurisdictions, then where California law is excluded from applying, your countrys laws will apply to such disputes which are related to this Agreement. 13. Both Belkin and you acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. By you, we mean the purchaser, recipient or other end user of the Product containing the Software or the purchaser, recipient or other end user of the Software on a standalone basis. [5] This is where you can configure things like your wireless network name, password, and preferences. Residents of countries in the European Union may also bring any such dispute before a local consumer dispute resolution body, if any such body is constituted under the laws of the country in which you reside. 1. IF THE ARBITRATION AWARD IS EQUAL TO OR GREATER THAN THE AMOUNT YOU DEMANDED IN YOUR ARBITRATION CLAIM, BELKIN WILL PAY FOR YOUR REASONABLE AND ACTUAL ATTORNEYS FEES YOU HAVE INCURRED TO ARBITRATE THE DISPUTE, PLUS A MINIMUM RECOVERY OF $2,500. 5. APP SOFTWARE RESTRICTIONS . 7. THIS EXCLUSION APPLIES EVEN IF BELKIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY WARRANTY OR REMEDY PROVIDED UNDER THE ABOVE WARRANTY FAILS OF ITS ESSENTIAL PURPOSE; AND. Open the Linksys app. For example, we may provide an automatic update that fixes a security breach or vulnerability to your network. OPEN SOURCE SOFTWARE . If any portion of this Agreement or any of its terms is found to be void or unenforceable by law in a particular jurisdiction, such portion or terms shall be interpreted and enforced to the maximum extent allowed in such jurisdiction, and the remaining provisions or any part thereof will remain in full force and effect. See how many devices are connected to your Velop system. Belkin may provide translations of this Agreement as a convenience to users. APPLE RIDER This Agreement does not provide for usage rules for the App that conflicts with the App Store Terms of Service as of the date you entered into this Agreement, and you acknowledge that you have had the opportunity to review the App Store Terms of Service. Are you sure you want to remove the following product from the cart? While Belkin is not required to do so, Belkin may provide you with upgrades or updates to this Software. THE FOLLOWING PROVISIONS AFFECT YOUR RIGHTS. This should connect you to the router. 10. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BELKIN OR A DEALER, AGENT OR AFFILIATE SHALL CREATE A WARRANTY. Linksys Holdings, Inc. 2023 | All Rights Reserved | Security, Legal, Privacy, & Accessibility. Both Belkin and you acknowledge that (i) this Agreement is concluded between Belkin and you only, and not with Apple, Inc. (Apple); (ii) as between Belkin and Apple, Belkin, not Apple, is solely responsible for the licensed application (App) and the content thereof. The only option was to factory reset and re-set them up with the app which does not provide any options to set them up in Bridge Mode thus I am going round in circles. APP SOFTWARE RESTRICTIONS . You agree that upon such termination, you will immediately destroy all programs and documentation that relate to the Software, including all copies made or obtained by you, and otherwise cease use of the Software. 4. INTELLECTUAL PROPERTY RIGHTS . Provide your account email address to receive an email to reset your password. In cases where it is critical, accessing information through the Software is not a substitute for direct access of the information in the home. 14. You may also mean a person who has downloaded the Software from an authorized website, such as http://www.belkin.com or from an authorized application market or store, such as Apples App Store or Google Play (each such application market or store is referred to in this Agreement as an App Store and collectively as App Stores). ARBITRATION PROCEDURES AND FEES . Stay tuned for exclusive offers, exciting new products and more. Rating: 2.4 - 88 reviews IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELKIN, ITS RESELLERS AND ITS SUPPLIERS HEREBY DISCLAIM AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCEPTABLE OR SATISFACTORY QUALITY, NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, LOSS OF OR DAMAGE TO DATA, LACK OF VIRUSES OR FREE FROM VIRUS OR MALWARE ATTACK, SECURITY, PERFORMANCE, LACK OF NEGLIGENCE, WORKMANLIKE EFFORT, QUIET ENJOYMENT, THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF OR THE PERFORMANCE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR THAT YOUR USE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL GENERATE ACCURATE, RELIABLE, TIMELY RESULTS, INFORMATION, MATERIAL OR DATA. These features are provided solely as a convenience to you. Playa Vista, California 90094. Eventually the light on the device goes red and the process fails. Every so often all of my hard-wired devices go offline (wireless internet still works). Belkin is not obligated to provide any maintenance or support for the Open Source Software or any Product Software that has been modified by you pursuant to an Open Source Software license. 2. U.S. GOVERNMENT USERS : The Software and user documentation qualify as commercial items as defined at 48 C.F.R. ONLY IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE FULL EXTENT THAT IT IS ALLOWED BY LOCAL CONSUMER LAWS IN YOUR COUNTRY (INCLUDING THE LAWS REFERRED TO IN SECTION 11 ABOVE IF YOU ARE A CUSTOMER IN AUSTRALIA OR NEW ZEALAND), BELKIN: THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. APPLE RIDER IF EITHER PARTY BRINGS A DISPUTE IN A COURT OR OTHER NON-ARBITRATION FORUM, THE ARBITRATOR OR JUDGE MAY AWARD THE OTHER PARTY ITS REASONABLE COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS FEES) INCURRED IN ENFORCING COMPLIANCE WITH THIS BINDING ARBITRATION PROVISION, INCLUDING STAYING OR DISMISSING SUCH DISPUTE. Other than as set forth in the preceding sentence, a person or entity who is not a party to this Agreement shall not have any right to enforce any term of this Agreement. Any replacement media will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. I've definately put alot of effort into figuring this out, but no solution yet. If you do not opt-out, you will have agreed to the mandatory arbitration set forth below. Re:Linksys Velop Mesh - HS105 plugs not staying connected @KLH3468 If your mesh network only has one wireless network name you could try to enable the guest network (not familar with Linksys) if it is possible, and only have the 2.4 Ghz network band enabled, which you can connect the plugs to just that network. Third-party trademarks mentioned are the property of their respective owners. 12.212. Type your wireless network password (Security Key) into the Password field. Nothing in this Agreement limits your rights under, or grants you rights that supersede, any Open Source Software license. YOU ARE RESPONSIBLE FOR COMPLYING WITH ANY SAFETY WARNINGS AND PRECAUTIONS THAT ACCOMPANY THE PRODUCT. It is your responsibility to back up your system, including without limitation, any material, information or data that you may use or possess in connection with the Product or Software, and Belkin shall have no liability for your failure to back up your system or any material, information or data. After you reset and reconfigure the parent node, all child nodes will no longer be part of your Velop network. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BELKIN OR A DEALER, AGENT OR AFFILIATE SHALL CREATE A WARRANTY. YOU MAY OPT OUT OF SUCH ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED IN SECTION 17. 12045 East Waterfront Drive This Agreement constitutes the entire agreement between Belkin and you with respect to the Software and your use thereof and supersedes any conflicting or additional terms contained in any purchase order or elsewhere. BELKIN DOES NOT MONITOR EMERGENCY NOTIFICATIONS AND WILL NOT DISPATCH EMERGENCY AUTHORITIES TO YOUR HOME IN THE EVENT OF AN EMERGENCY. DO NOT BUY A LINKSYS VELOP. It indicates, "Click to perform a search". Actual energy savings and any associated monetary benefits vary based on factors beyond Belkins control or knowledge. Reset Linksys to factory defaults. This Agreement does not limit Belkins liability beyond what is permitted by applicable law. ANY DECISION OR AWARD BY THE ARBITRATOR RENDERED IN AN ARBITRATION PROCEEDING SHALL BE FINAL AND BINDING ON EACH PARTY, AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. 3. If you decide not to download and/or to use an upgrade or update provided by Belkin, you understand that you could put the Software at risk to serious security threats or cause the Software to become unusable or unstable. ago Thanks you for the reply. Maintenance and Support. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Belkins sole responsibility. U.S. GOVERNMENT USERS : The Software and user documentation qualify as commercial items as defined at 48 C.F.R. Consumers in Australia have statutory rights in relation to the Software and media on which the Software is provided under the Australian Consumer Law. Access the router's web interface 3. You agree that upon such termination, you will immediately destroy all programs and documentation that relate to the Software, including all copies made or obtained by you, and otherwise cease use of the Software. 12. The light on the device starts to slowly blink violet. References in this Agreement to special, indirect, consequential, punitive or incidental damages shall mean any losses which (i) were not reasonably foreseeable by both parties; (ii) were known to you but not to us; and/or (iii) were reasonably foreseeable by both parties but could have been prevented by you such as, for example (but without limitation), losses caused by viruses, malware or other malicious programs, or loss of or damage to your data. YOU FURTHER ACKNOWLEDGE THAT THE SOFTWARE AND ANY RELATED PROGRAMS AND DOCUMENTATION ARE NOT CERTIFIED FOR EMERGENCY RESPONSE OR INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE FAILURE, DELAY OR ERRORS OR INACCURACIES IN THE DATA OR INFORMATION PROVIDED BY THE SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. Our team has finished investigating the issue andfound a permanent fix. Jogameister 6 mo. You will need to make your own independent judgment regarding your interaction with any Linked Sites. All title and intellectual property rights (including without limitation all copyrights, patents, trade secret rights and trademark rights) in and to the Software (including but not limited to any content incorporated into the Software), the accompanying printed materials, and any copies of the Software, are owned by Belkin or its suppliers. WHETHER OR NOT YOU PREVAIL IN THE DISPUTE SO LONG AS YOUR CLAIM IS NOT FOUND TO BE FRIVOLOUS BY THE ARBITRATOR AS MEASURED BY RULE 11(b) OF THE FEDERAL RULES OF CIVIL PROCEDURE, YOU SHALL BE ENTITLED TO BE REIMBURSED FOR YOUR COSTS OF ARBITRATION, WITHIN THE SOLE DISCRETION OF THE ARBITRATOR. HOWEVER, FOR A DISPUTE OF $2,500 OR LESS, YOU MAY CHOOSE WHETHER THE ARBITRATION IN ANY OF THE SIX REGIONAL VENUES PROCEEDS IN PERSON, BY TELEPHONE, OR BASED ONLY ON SUBMISSIONS. It is your responsibility to back up your system, including without limitation, any material, information or data that you may use or possess in connection with the Product or Software, and Belkin shall have no liability for your failure to back up your system or any material, information or data. Belkin is solely responsible for providing any maintenance and support services with respect to the App as required under applicable law. WAIVER OF CLASSWIDE CLAIMS; SMALL CLAIMS COURT . NON-EU RESIDENTS . LICENSE GRANT . EU RESIDENTS . You can change auto-update options by changing your settings within the Product account information. 2. NOTWITHSTANDING THE ABOVE AGREEMENT TO ARBITRATE DISPUTES, YOU AND BELKIN EACH ACKNOWLEDGE AND AGREE THAT EITHER PARTY MAY, AS AN ALTERNATIVE TO ARBITRATION, BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT TO RESOLVE A DISPUTE, SO LONG AS SUCH SMALL CLAIMS COURT DOES NOT PROVIDE FOR OR ALLOW FOR JOINDER OR CONSOLIDATION OF CLAIMS. Any replacement media will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. Otherwise if you are located in Europe and are not a natural person, the laws of the United Kingdom shall apply to all matters arising from or relating to this Agreement (without reference to its choice of law provisions) and all disputes related thereto are dealt exclusively by the competent courts of the United Kingdom. Linked Sites are not under Belkins control, and Belkin is not responsible or liable for and does not endorse the content or practices of such Linked Sites, including any information or materials contained on such Linked Sites. IF EITHER PARTY BRINGS A DISPUTE IN A COURT OR OTHER NON-ARBITRATION FORUM, THE ARBITRATOR OR JUDGE MAY AWARD THE OTHER PARTY ITS REASONABLE COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS FEES) INCURRED IN ENFORCING COMPLIANCE WITH THIS BINDING ARBITRATION PROVISION, INCLUDING STAYING OR DISMISSING SUCH DISPUTE. All rights reserved. If you opt-out, you will retain your right to file a lawsuit. We're here for you. Our team of experts is always just one call, chat, or tweet away. HOWEVER, WITH RESPECT TO SOFTWARE PROVIDED, IF YOU ARE A CONSUMER AND YOU LIVE IN A COUNTRY WHERE BELKIN MARKETS OR PROMOTES THE SOFTWARE, LOCAL LAW MAY REQUIRE THAT CERTAIN CONSUMER PROTECTION LAWS OF YOUR COUNTRY OF RESIDENCE APPLY TO SOME SECTIONS OF THIS AGREEMENT. At all times your information will be treated in accordance with the Belkin Privacy Policy, which is incorporated by reference into this Agreement and can be viewed here. This Software is licensed to you by Belkin and, where applicable, by Belkins suppliers. However, the Belkin Privacy Policy referenced herein is subject to change in the manner described in that document. Setup (REQUIRED FOR APP SOFTWARE ON APPLES APP STORE ONLY). If this isn't the case, reset the node to remove any settings that may be interfering with the setup. You must comply with any applicable third-party terms of agreement when using the App, such as your wireless data service agreement. 13. A Velop Plug-in requires an existing Velop system Be sure your primary node is already set up before adding a plug-in. Wi-Fi name, password, and security type) will be erased. 15. If you do not opt-out, you will have agreed to the mandatory arbitration set forth below. You will not acquire such rights, whether through estoppel, implication, or otherwise. Residents of countries in the European Union may also bring any such dispute before a local consumer dispute resolution body, if any such body is constituted under the laws of the country in which you reside.