multiple cars and long-distance drivers. A person engaged by RACQ to provide Services. How far in kilometres do you drive from your home each day? A document sent to you after you purchase your insurance policy. The value of Entitlements provided to you under any option or combination thereof will not exceed the maximum total within any one subscription year. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. RACV Motor Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 276 KB) Yes, when towed by your nominated vehicle, Total Care and Extra Care covers assistance for caravan and trailer breakdowns. Call us on 13 RACV to change your vehicle. Plus, youre covered if you get locked out of your caravan or it gets a flat tyre. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. For policies with a start date from 28 October 2021 - 21 February 2023 or with a renewal effective date from 30 November 2021 - 27 March 2023. RACQ will also arrange and pay for accommodation until the next air, rail or coach service arrives, up to $330. (b)Accommodation up to $1,200 per incident and rental vehicle for up to 6 days, up to $110 per day. enable JavaScript in your browser. They comply with the manufacturers specifications for your vehicle and the relevant Australian Standards. AAMI and GIO). Still waiting until cheap Tuesday to fill up with fuel? Lockout assistance will be provided at RACQs discretion, subject to the availability of specialist locksmith and/or parts. Youll be towed in your chosen direction up to the relevant kilometre limit. Choose from three levels of roadside assistance with monthly or annual payment options. Youll be towed in your chosen direction up to the relevant kilometre limit. Having a Terms and Conditions agreement is . (a)Alternative passenger transport of economy class air, rail or coach for up to 5 people. RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - September 2022 (PDF, 68 KB) Terms and Conditions for which an ERA Subscription Fee has been paid for the period during which Service RACV has this listed as the weight/length limits. In the spirit of reconciliation, RACQ acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - May 2019 (PDF, 71 KB) (d)Exceed one or a combination of the below size limitations: 1Gross Vehicle Mass of a vehicle is the maximum loaded mass of the vehicle as stipulated by the manufacturer, regardless of whether it is loaded The member will remain a member of RACQ unless Membership is terminated in accordance with the Constitution, or the member ceases to hold an eligible product. Comprehensive, Third Party, and Motorcycle Insurance RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 441 KB) Lockouts and flat tyres/batteries We take into consideration where youve stopped in either a metro or regional area, and your distance from home. Upon becoming a member of RACQ, the member agrees to be bound by the RACQ Membership Terms and Conditions, Constitution, and any relevant product terms and conditions published by RACQ or one of its third party providers may change from time to time. you back on the road again. ^Limits and exclusions apply to caravan and trailer assistance, see terms and conditions for more details. RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - February 2023 (PDF, 77 KB) RACV Boat Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 307 KB) Limited services will apply where your Eligible Vehicle is one or a combination of the following: Services and entitlements will be limited to include: Batteries cannot be fitted to or serviced in Limited Service Vehicles where there is limited access to the battery or substantial removal of vehicle panels is required. Explains what insurance products are available and who provides them, the financial services we offer, how were paid and how we handle complaints so you can decide whether or not to choose RACV Insurance. It includes accommodation, rental vehicles, alternative transport, and taxi benefits. Recovery will be conditional upon availability of a suitable car carrier operating within industry standards, and in some Remote Areas this may not be possible. If you haveTotal Care, youre covered in any vehicle youre driving. RACV Total Care is our most comprehensive emergency roadside assistance package. Well register the job and send one of our signature yellow patrol vans to help. I have this from Stupidcheap. Find the cheapest fuel near you with our arevo app. Option 1: You choose to wait at the repair location while the vehicle is repaired, (a)Accommodation up to $550 per incident; or. %%EOF For copies, visit racv.com.au. hbbd```b`` iXDL+0f. 2023 Royal Automobile Club of Victoria (RACV) All rights reserved. Yes, you can. RACQ will pay the daily hire rate, stamp duty, GST and tax up to the maximum daily Entitlement value. Terms & Conditions T&Cs When booking/purchasing with ClubConnect, you are agreeing to abide by the following terms and conditions: Voucher Validity Vouchers are valid for a period of 12 months from the date of issue, this excludes attractions that have been booked for a specified date or where a 'valid to' date is specified. Where the vehicle receiving service is a motorcycle and towing cannot be completed within the operating hours of the place of repair. If youre towed to an Accessible Charging Station, youll need to provide your own charging cable and/or adaptor to charge your Electric Vehicle. Quality service at no extra cost RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 272 KB) RACV Boat Insurance Premium, Excess, Discounts Guide - February 2023 (PDF, 80 KB) Out of charge Great for people who travel in-and-out of town. I've just been reading the Terms and Conditions of RACV Total Care An interesting policy At first glance, seems to good to be true But when you read the fine print, there is the usual limitations and restrictions. Technician arrives to get. All benefits in the table are subject to limitations and exclusions. The information provided is general advice only. Car Insurance provides cover for damage you may unintentionally cause to peoples properties or vehicles as a result of an accident on the road, as well as other listed events such as theft, vandalism or fire. RACV Motor Insurance Premium, Excess and Discounts Guide - July 2020 (PDF, 45 KB) State-based motoring clubs sell it outright (e.g. For policies with a start date from 7 June 2021 - 27 October 2021 or with a renewal effective date from 12 July 2021 - 29 November 2021. If you like Lucy Bel you might find our coupon codes for Intelligent Shop, Acer and 1FITLAB useful. RACV total care covers all your vehicles including motorbikes and push bikes. Yes there is reciprocal agreements for basic services. RACV Total Careif you travel long distances, drive multiple cars or multiple people drive your nominated vehicle (like a partner or child). Per breakdown it includes: All for $11 per month or save when you pay annually for $126 upfront per subscription year*. Where you have locked your keys in your Eligible Vehicle, RACQ will provide attendance to unlock your Eligible Vehicle. Six months later, our son and his family had our car and van in Nambucca Heads. A waiting period of 72 hours applies for all additional Entitlements from the start date of all Plus Care, Ultra Care and RACQ Ultimate products. Should your Eligible Vehicle run out of fuel, RACQ can arrange for the delivery of sufficient unleaded petrol or diesel to enable the vehicle to be driven to the nearest fuel station (subject to annual limits). Save on your annual subscription with discounts the longer youre with us^. Under Total Care and Extra Care, caravan and trailer assistance will be provided if the vehicle or the trailer being towed can no longer move. (a) Suffers a Breakdown 100km or more from the Driver's Home; and (b) RACQ estimates the repairs will take more than 24 hours for Ultra Care and RACQ Ultimate or 48 hours for Plus Care. As a mutual organisation, RACQ re-invests any operating surpluses back into the development of products and services that return the most value and benefit to members. Please feel the joy of shopping with verified RACV Vouchers. Mozo snapshot. Your application should include all relevant details, accompanied by the original receipt covering payment, be signed by you and submitted within 90 days of the call for Services. A legal document with the terms and conditions of your cover, such as inclusions and exclusions. There is no cost for fitting an RACQ battery to the Eligible Vehicle. This is the total dollar value of the benefits you can receive after a mechanical breakdown, per incident. Free fuel if you run out (in Victoria only). The vehicle must be in good condition and meet the registration requirements of your state and territory. Our qualified battery technicians are available seven days a week to get you back on the road quickly and conveniently. RACV Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 376 KB) Extra Care is ideal for those who enjoy travelling in-and-out of town. Alternative Passenger Transport includes economy class air, rail or coach transportation. The full ERA terms and conditions can always be found at racv.com.au and members can obtain a copy of the most recent terms and conditions at any RACV retail shop. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For policies with a start date from 19 May 2019 - 12 October 2020 or with a renewal effective date from 30 June 2019 - 27 October 2020. $2375 DEAL. You will be responsible for the cost of any replacement, ignition barrels, immobilisers, door locks and door keys. This is for minor repairs such as fan belts and globes. For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 30 June 2019 - 4 April 2021. Emergency Roadside Assistance Terms & Conditions - RACV. Termsand Conditionsof ERA products. Hey Unregistered User, Please consider signing up and joining our community as either a Free or Subscribing member which helps pay our bills ! RACVs road rules expert explains the five most commonly misunderstood road rules. We use cookies and other technologies to understand and improve your browsing experience. From that point any repairs are at your discretion and cost. For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 29 June 2019 - 4 April 2021. For policies with a start date from 7 June 2021 - 27 October 2021 or with a renewal effective date from 12 July 2021 - 29 November 2021. Keep in mind that administrative fees apply for monthly payments (up to 50c a month thats up to $6 over the year). Lockouts and flat tyres/batteries As distributor, RACV Insurance Services Pty Ltd AFS Licence No. If we cant, well have it towed within your Entitlements. Rentals always include a liability insurance. If we cant, well arrange to tow your vehicle to a repairer. Except for any rights that you are entitled to by law, RACQ and RACQ Service Providers accept no responsibility for any damage to your Eligible Vehicle, or other vehicles or property, including (without limitation) while in the care of RACQ or an RACQ Service Provider. A Government-gazetted road or driveway which is accessible under all weather conditions by a two-wheel drive motor vehicle. When you take out a subscription, youll have access to roadside care 24 hours after your purchase. For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement. RACV experts debunk ten of the most common petrol myths. We have COVID-Safe guidelines in place that meet government requirements to help keep everyone safe and well. Monetary limits apply to individual breakdown benefits. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 7,889 KB) Total Care covers anyone driving your nominated vehicle. . 87 0 obj RACV Boat Insurance Premium, Excess, Discounts Guide - September 2022 (PDF, 65 KB) Whether you just bought a new car or its simply time to renew your current cover, choose from a range of high-value car insurance options for peace of mind while you drive. SPRINGWOOD QLD 4127. enable JavaScript in your browser. Your Roadside Assistance product entitles any Driver of your Nominated Vehicle to Roadside Assistance after a Breakdown. Pay for the service you. Use the promo code to redeem online, or show your RACV Membership card in-store to receive this offer. PO Box 4 Motorcycles requiring Roadside Assistance may experience delays in some rural areas, depending on the availability of equipment. After 21 days, there will be no refunds if you have simply changed your mind during the term of your Roadside Assistance policy. For more details on vehicle eligibility, towing limits and exclusions, see Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB). Vehicles that are not eligible to be covered by RACQ Roadside Assistance in accordance with the criteria for Ineligible Vehicles in the Service limitations section above. 2023 Royal Automobile Club of Victoria (RACV) All rights reserved. Plus, any licensed driver using your nominated vehicle can get help too. Access to RACVs electric vehicle fast charging network, and save 20% when charging your EV at any Chargefox ultra-rapid site. No I was not in the middle of nowhere, it was Gillespie st, St Albans. Where Specialist Equipment or excess distance is required, you will be required to pay the additional cost. For your vehicle to be suitable for a policy with RACV, your vehicle will typically need to be a sedan, wagon, SUV, utility or people carrier or a motorbike. RACV Motor Insurance Premium, Excess and Discounts Guide - February 2023 (PDF, 100 KB) Members with Ultra Care and RACQ Ultimate are entitled to Personal Roadside Assistance and can access Entitlements following a Breakdown in any Eligible Vehicle provided you are with the Eligible Vehicle when it broke down and remained when Entitlements are provided. RACV Veteran, Vintage and Classic Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 344 KB) Youll get the same quality service you expect from RACVs experienced mechanics at no extra costs. Please note, Entitlements will not be provided for a problem that pre-existed or occurred before purchase of the policy or within an applied waiting period. Get assistance in any vehicle youre driving, even if you regularly travel long-distances. For more information visit racq.comto view: Accessible Charging Station is any Electric Vehicle charging station that can be accessed by the RACQ Service Providers Towing equipment, together with the Electric Vehicle. If RACQ are unable to provide you with a top up charge, due to mobile charging equipment being unavailable or for any other reason, we will provide a tow to the nearest Accessible Charging Station or to your home, in accordance with your Entitlements. It should be read alongside the PDS. You can find details in the Terms and Conditions. endobj This includes battery electric (BEV), plug-in hybrid (PHEV), hybrid (HEV) and fuel cell (FCEV) vehicles. (b) Accommodation up to $330 per incident and rental vehicle for up to 3 days, up to $100 per day. Email: gordon_oakley@racv.com.au. Call 13 11 11 and let us know your name, where youre located and whats gone wrong. A Caravan or Trailer that has been situated at one location for more than four weeks may be deemed as being a permanent place of residence; (b)Use a fifth wheel (semi-trailer hitch); (c)Are unregistered or rental Caravans or Trailers or those on a day registration permit; or. Parts supplied by RACQ or our authorised stockist have been sourced from independent manufacturers and may or may not be genuine parts. For policies with a start date from 13 October 2020 - 6 June 2021 or with a renewal effective date from 28 October 2020 - 11 July 2021. Roadside Care is our most affordable package for when you only use your car to head to work, visit the shops and run the odd errand around town. We use cookies and other technologies to understand and improve your browsing experience. Roadside assistance if you cant ride your bike because of a puncture, mechanical problem or even exhaustion. <> A licenced person (including a member) who is travelling in the Eligible Vehicle and who requests Services following a Breakdown. RACV's default excess is $250 on international travel insurance, which can be reduced to $100 or $0 in exchange for a higher up-front premium when the policy is purchased. Great team culture. RACQ does not cover vehicles that exceed one or a combination of the following: *. The car had problems the local mechanic could not fix. Where evidence cannot be provided RACQ may decline to provide the Travel Entitlement or require the Driver to pay for the relevant Travel Entitlement. If your needs arent covered by our affiliates, we may pay to have someone attend your vehicle or tow it somewhere to be repaired make sure youcall usfirst so we can authorise this for you. In such cases Service will be extended to towing the vehicle to a place of repair within the distance entitlements. Proof of the Drivers current residential address will be required when requesting Travel Entitlements. It includes: All for $24.67 per month or save when you pay annually for $290 upfront per subscription year.*. 90% of issues are fixed on the spot, so you can get moving again. Premium emergency roadside assistance package with more, for families with Cover is also provided to any person lawfully driving the Nominated Vehicle. Areas within the greater Gold Coast, Brisbane or Sunshine Coast regions. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. If you have a caravan or trailer, Total Care or Extra Care might suit you they both include a level of assistance if the towing vehicle breaks down. Usually, well have someone out to help you within an hour of your call. Please refer to the Service limitations section above. 5-Day Gastronomic Self-Drive Through Central Italy Member price from $2,375 . Any licensed driver using your nominated vehicle can get help. Any area where Roadside Assistance cannot be provided from an RACQ Service Provider or Service Provider affiliated to an interstate Automobile Club/Association. It has greater all-round cover. RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 231 KB) The suite of products offered by RACQ, including Roadside, Roadside Extra, Plus Care, Ultra Care and RACQ Ultimate which provide various levels of Entitlements. It has been used 0 times. Towing and vehicle recovery may be provided on Limited Service vehicles subject to attending service provider's equipment capability and breakdown location. It is best suited to those who travel far and wide, and for those who drive different cars. startxref See Maximum Entitlements. Our qualified battery technicians are available seven days a week to get you back on the road as quickly and cost-effectively as possible. (a)Vehicle Recovery RACQ will arrange and pay for a car carrier to transport the vehicle to your chosen location. Yes, you can pay for your yearly subscription upfront or by the month. 227678. endobj 20% off Chargefox fast charging Yes, you can pay for your yearly subscription upfront or by the month. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners.