View our background and credit check requirements here. Please enable it to improve your browsing experience. Earning potential. Flexibility. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. We've been partnering with Liveops since 2010 for all our inbound needs. Compensation . VirtualFlex is more than just a contact center model. Earning potential. Your email address will not be published. Learn how. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Your connection to your customers/clients is the most important part of your job. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. You are using an unsupported browser. Log in. You can also manage cookies in your browser settings. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . The VirtualFlex platform delivers the right agent at the right time, with the right results. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. We are passionate about the agent experience, because we know agents have many choices in their careers. Either search term value. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Documenting details of calls and customer interactions. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Creatively solving problems. This means you can choose when, where, and how often to work! OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! The background/credit check requires a $45 processing fee paid directly to our vendor. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Quickly assessing customer needs and providing sound solutions. Without a doubt, they are the most organized company we have ever worked with. The workplace culture is amazing. The background/credit check requires a $45 processing fee paid directly to our vendor. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. We've been partnering with Liveops since 2010 for all our inbound needs. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Forgot your password? irda online agent registration portal& 39, liveops agent portal and liveops nation com. Support. Build a thriving work-at-home business providing remote customer service for top brands. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Thanks so much for taking the time to leave a review! I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Liveops: Flexibility. Join Liveops Nation and experience the freedom and autonomy of being self-employed! You can also manage cookies in your browser settings. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . I have children who are active in sports, so it allows me to be there when they need me. Or, sign in using: Login using Okta. Organizations. Single Sign On. Want to build your own integration and publish it to the Okta Integration Network catalog? A hallmark of Liveops is the idea that learning and improving are never done. GM Regional Customer Care Operations, major utility. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. Liveops is a legitimate company. Teams include: Client Results. National and Local Networks, 401(k) (Traditional and Roth) Simplifies onboarding an app for Okta provisioning where the app already has groups configured. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Improving Peoples Lives. Username / Email. Cons. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. We call the agent community Liveops Nation. Returns the exact phrase match within quotes. FLEXIBILITY AT SCALE. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. We believe every voice matters. Our developer community is here for you. Grow your home business through Liveops client network, working with the brands you know and love. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. HSA and PPO Options @Liveops. Attack Protection. Keep in mind, the more you service, the higher your earning potential! Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. Im also a nurse. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Required fields are marked *. Dorm Decor Ideas || Explore Detailed Information. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. LiveOps Inc. Please update your browser to the latest version on or before July 31, 2020. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Looks like you have Javascript turned off! We work in service of our Agents, Clients, and Employees. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. You get to dictate when and how often you commit to providing services. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. The pay is great and is based on talk time. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. LiveOps will not sell or share your information with third parties for marketing purposes. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. You can also manage cookies in your browser settings. option Add a new device appears in Duo Mobile settings. Liveops Job Board. Set your own schedule to work around your life. Also the hiring process is long and it's unpaid. Its why weve led the industry in virtual flex agent services for more than 20 years. Go Further; Marketplace. Flexible. Remember me. This network has hard skills in your industry, and soft skills from life experience. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. What I wish I knew the first time I filed self-employment taxes. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Copyright 2023 Okta. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Their consistency, professionalism and customer service are unparalleled in the industry. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Work outside the perimeter. We call this agent community Liveops Nation. 7,827 Followers. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Okta updates a user's attributes in the app when the app is assigned. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. From professional services to documentation, all via the latest industry blogs, we've got you covered. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Save my name, email, and website in this browser for the next time I comment. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Learn more about us at www.liveops.com. My only issues with liveops is the pay amount and the delay in receiving my pay. best www.shiftboard.com. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The cons are being able to work in your own home. Community. Virtual. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. Click here for technical info. Its our approach to providing the most exceptional customer service agents a business can find. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. Pay, Vacation time, You get to work from home. Were here to improve peoples lives. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Liveops Nation agent news. Welcome to Liveops Agent Services LLC Shiftboard Login Page. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Please review the Liveops basic technology requirements by clicking here. Sign-On: Liveops Agent Services LLC Site. Thank you for sharing your experience with everyone! 1099 Independent Contractor offers no benefits, Paid by the minute. Sign an Independent Contractor Agreement. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Actual earnings may vary depending on client opportunity and support required. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. See all features. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Liveops. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. This login is to access our Shiftboard online scheduling and people. Create success for our clients by working cross-functionally to build strategies that maximize program results. We are empathetic, good-natured, down-to-earth people who like to have fun. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Contact UsBecome an Agent. View our background and credit check requirements here. Efficient. Client opportunities may have additional requirements, including expanded client-specific certification. There is absolutely no paid training. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Liveops exists to improve people's lives. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. View our background requirements here. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The freedom of an entrepreneur. Support. If you love helping improve peoples lives we want you to work with us. Okta Browser Plugin; Okta Agents. Liveops Okta. Also shoutout I recommend both new and veteran agents watch this entire video. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Relationships are built on a strong foundation of trust and This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. VirtualFlex solves for that. They are empathetic and committed to each interaction with your customers. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Read more. As of July 18, 2022, all certification courses are FREE. Duo Security for MFA | Okta. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Developer Center. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. So how much can you earn? View our background and credit check requirements here. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Want to become a Liveops agent? This app integration supports Single Sign-On. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. This login is to access our Shiftboard online scheduling and people management system. You are your own boss and set your own hours so there is a great work/life balance. To find out more, read our Privacy Policy and Cookie Policy. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Secure your consumer and SaaS apps, while creating optimized digital experiences. To accept cookies continue browsing as normal. Were committed to earning the right to grow with you by being relentlessly results-driven. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. transparency. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Public Relations e-mail (press@liveops.com) Locations. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Push either the users Okta password or a randomly generated password to the app. - Liveops The modern contact center. Message & data rates may apply. Push existing Okta groups and their memberships to the application. The hardest part of the job is when the call volume is low. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Sign an Independent Contractor Agreement. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Note from the editor: The author, Shelly Strom, is a longtime freelance . We endeavor to do the right thing, every time. Without a doubt, they are the most organized company weve ever worked with. Answer. The agent community comes together . The background/credit check requires a $45 processing fee paid directly to our vendor. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Find Out How & Apply . We would like to show you a description here but the site won't allow us. To accept cookies continue browsing as normal. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. To accept cookies continue browsing as normal. No matter what industry, use case, or level of support you need, weve got you covered. There are no benefits, no vacation pay, no paid training. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Join the company voted one of the Best Places to work in Arizona. Liveops is a legitimate company. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. With this strategy, everyone wins. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Import the user attribute schema from the application and reflect it in the Okta app user profile. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Want to become a Liveops agent? Main hustle or side gig its all up to you. As an agent with Liveops, you are a self-employed independent contractor, not an employee. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Enjoy the freedom and flexibility of being your own boss. Agent Login. Hard to get in contact with managers for help. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Sign an Independent Contractor Agreement. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Passwordless. We call the agent community Liveops Nation. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. The world class support of Liveops and unparalleled access to world-renowned clients. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Learn about Liveops Enterprise Solutions Click Here . Join Liveops Nation and experience the freedom and autonomy of being self-employed! Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Empathy is part of Liveops agents DNA. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Autonomy. Liveops regularly hosts well-attended, agent-focused events. We encourage ideas from everywhere. The agent community sits at the core, and we dont take this lightly. !#liveops #seoulbox #onlineincome Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. Good pay, ability to make your own schedule. You may also receive performance-based pay or other incentives. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Join Liveops Nation and experience the freedom and autonomy of being self-employed! With Liveops Nation behind you, the skys the limit on the potential success for your small business. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. To find out more, read our Privacy Policy and Cookie Policy. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing.