Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. Up and Down arrows will open main level menus and toggle through sub tier links. Clipper says it does not take funds away, even if the card goes unused for years. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream There is a 50 cent surcharge per trip for paper tickets. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. 0.749023 g Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " You can have multiple adult cards associated with a single account. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal . Any suggestions, or is this another way for a government-backed agency to abscond with my money? Hope this doesn't break the bank for you. /Tx BMC If your card is registered, contact us so we can block your card from further use. If a Clipper card is not used for six months, it can be deactivated. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. Directions to Zide needed from Union Square. H*2T0T341f& If you don't want to deal with that, just pay the $3 to get the card. /Tx BMC To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). EMC You wrote about Clipper freezing accounts. If you ever lose your card, well replace it and restore your value for a $3 fee. endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream How can I manage the account on their behalf? Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream Stanford, California 94305. E\\y\F@B.THH!*o* If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. 0 6 H237402VH2P0P04341Qf& The Go and Smart Passesare non-transferable. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream HD 0UR K(EP%xg:#6(=VU-zTqwn?p f Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. Get it back from them when you plan your next trip to San Francisco. Refunds are subject to the fees in Section 10. endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream Refunds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. Clipper says it does not take funds away, even if. E\i\\ /Tx BMC Registration is easy, and its free. You will get a check in the mail at the address you provide. 0 0 10.1455 10.364 re For faster replacement, you also can pick up your replacement card at an in-person service location. Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. Treasury will mail you a check. There is a $5 fee for this service. `qp8Wkdj434T) Y endstream endobj 212 0 obj <>/Subtype/Form/Type/XObject>>stream If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. Skip top navigation. safe parking at hotels near Oakland Airport?? Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. Refunds are subject to the fees in Section 10. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. Some commuters have found that the Clipper card only works when the card is not next to their Stanford ID card or badge, and/or is removed from any plastic ID holder. Phone. Is there a way to purchase the card without paying the fee? Phone. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? For details about how to apply for a refund, download theClipper Cancellation Form. Due to observed delivery issues this is a less secure option. hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< All Access Digital offer for just 99 cents! https://www.clippercard.com/ClipperWeb/pay-with-phone. o American Express Discount Cards For youth, seniors, people with disabilities and low-income adults. endstream endobj 209 0 obj <>/Subtype/Form/Type/XObject>>stream Credit Card Type (check one): o MasterCard . If you forget to tag on and/or off, you will be subject to citation. 2020, Metropolitan Transportation Commission. Graduate students are not eligible for a free Go Pass after this date. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. Someone else may be able to use it. All Go Pass users should register their Clipper cards on Clippers website. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. E\\y\F@B.THH!*o* The Go Pass is a Caltrain-specific program, and the Go and Smart Passesare the only free transit passes available for Stanford affiliates at this time. H*2T0T3415Rf& 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. 0 { endstream endobj 193 0 obj <>/Subtype/Form/Type/XObject>>stream The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. And my Oyster card. What can I do with an online Clipper account? EMC /Tx BMC However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. 0 0 10.146 10.364 re I havent needed to use it in that time. What a scam! Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. A reader in a prior column thought $300 had disappeared from an account. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. Min of $5. Prior to that he was an assistant sports editor at the paper from 1984-1987. 0 0 10.146 10.364 re Key Clipper information translated to Spanish. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. Stanford University. endstream endobj 195 0 obj <>/Subtype/Form/Type/XObject>>stream It is not available to students or postdoctoral scholars at this time. You can add value, see what's on your card, and see recent transactions. Only registered Clipper cards are eligible for refunds. No. Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. This is the version of our website addressed to speakers of English in the United States. /Tx BMC Only registered Clipper cards are eligible for refunds. Otherwise, you will be logged out automatically. Get Morning Report and other email newsletters. endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream 7) d"W0%Q T Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. If your card is registered, contact us so we can block your card from further use. /Tx BMC Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". affordable hotels and dining near Fox Theater, Holiday Inn Express & Suites Oakland-Airport An IHG Hotel, Homewood Suites by Hilton Oakland-Waterfront. Monthly passes and multi-ride tickets, including the VTA Smart Pass, cannot be transferred. EMC 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. 0 0 10.1455 10.364 re endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. Your session is about to expire due to inactivity. 0.749023 g 0.749023 g Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. If you have any monthly passes or multi-ride tickets on your current Clipper card that you are purchasing through our pre-tax payroll deduction program, they will need to be canceled on the existing card before they can be transferred to your new Smart Pass Clipper card.