The concert is tomorrow. I had flown from TX to NY for this show with my friend. You may also review your transfers and purchase history at AXS.com. Stub hub sent my hockey tickets for a las vegas game to axs. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Show the ticket in the App at the entrance and get them scanned to enter. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Was wondering if you had any update on how yours is going? What are my options here? They should be able to tell you if the tickets are active. No. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. AXS Mobile ID allows for convenience, flexibility and security. Help us improve this article with your feedback. Can seats be transferred to someone who doesnt have an AXS account? The tickets will be delivered to the buyer automatically. Use of this website signifies your agreement to our. Your guests will need to create an AXS account to receive tickets. Privacy Policy | Nope. Terms of Service | I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. The Fox Theater Foundation. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more information, please see our Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. It got postponed and now we all cant go. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. and our Tap the gameyou are attending tap View All to see more games. When your tickets sell, youll receive an email informing you of the sale. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. I followed the directions of creating a AXS account via the email address that they sent me the email. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Here's how it works: Click the Transfer button next to the event in your AXS account. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Usually there is a waiting period of a few weeks. Here we are. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. On the review page, click the Transfer button to send the tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. If you see a Sell button next to your tickets in your account, you can sell them! Most mobile transfer tickets will not be immediately available. Yep! And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. AXS Mobile ID allows for convenience, flexibility and security. Never. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Select the tickets to sell, and then set your price and selling options. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Updated a few days later TL;DR: Call the merchant that issued the tickets. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. No. i spent the next 2 hours trying to get the axs app to work and get my tickets. What if my guests arrive at different times? Remember, your friends can always transfer tickets back to you. After that, the tickets will be theirs to use with the AXS app. I was never able to get ahold of SH again. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Can I still use a ticket after I have transferred or shared it with someone else? Use the same email you use on StubHub. If your friend already has an AXS account, the tickets will be transferred instantaneously. | I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. The tickets will be delivered to the buyer automatically. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. And you're done! When fans have tickets they cant use, they list them for other fans to buy. So you can sell on StubHub or any other way you find. There has to be some way, right. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. All Rights Reserved. How do I use the Rockets App to enter the building? why the hell can they just not send you the tickets in an email, as an option? We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Have been on hold 3+ hrs. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Your tickets will no longer be listed for others to buy. Select the tickets to transfer and enter the recipient's information. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Open the App and sign in to see your tickets. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). You may also review your transfers and purchase history at AXS.com. Otherwise you have until your friend creates an account to cancel the transfer. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Step 1: Download and Login into MLB Ballpark App. After logging into the app, verify the tickets are available in the app. Did you find it helpful? SOLD TICKETS VIA AXS. Site Map | You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Click the Sell button next to the event in your AXS Account. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Its up to you! Your AXS Mobile ID ticket will now show up. Stubhub assured me my tickets would be available. 2023 You also have the option of transferring and listing your tickets for sale prior to the event. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. I purchased tickets for a concert back in February. Show the ticket in the App at the entrance and get them scanned to enter. If you already have an AXS account, the tickets will be transferred to your account automatically. Please help. I purchased 2 tickets through stubhub January 2020. Before following any of the steps below, make sure you download the Official Houston Rockets App! Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. We bought the tickets through AXS and we have no clue how to sell or transfer them. You will enter your community username and new password and done! Youll be able to transfer money to your bank from your account on AXS.com. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. The game is in 36 hours. For more information, please see our If they already have an AXS account set up the tickets will go in their account automatically. Third-Party Resale Tickets: Everything You Need to Know. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. I tried calling axs.nobody was home. Bought tickets for a group? Privacy Policy. Go into the app, look at the ticket. Browse your upcoming events and tap the ticket icon for the one you would like to sell. It depends. Now we just want to get rid of them ugh. i will not book anything on stub hub as a result. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. and need to send them to a friend, transfer the tickets through your AXS account. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). After completing the account information, you may buy, sell or manage any seats in your account. Can I have multiple tickets on one phone? Theyll just have to create an AXS account to claim their tickets. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Select the seats you would like to send. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Ask the Community Contact Support Help us improve this article with your feedback. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Upcoming. I have a problem with AXS Tickets Are you having issues? Click the Sell button next to the event in your AXS Account. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. You'll then be asked to review the transfer. Try to contact them on their Twitter account. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. If you do not currently have an AXS account you will be instructed to create one during your purchase. On the review page, click the Transfer button to send the tickets. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Click the Transfer button next to the event in your AXS account. Copyright When your tickets sell, youll receive an email informing you of the sale. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. How do I transfer AXS Mobile ID? No paper tickets required. However, we recommend that you transfer tickets to each person attending the event. As an event draws closer, venues generate the barcodes for each ticket. Yes The game is in 36 hours. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. AXS Mobile ID allows you to manage . The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Have mobile tickets and cannot find barcode. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. When listing tickets, you decide how long your listing will be available for others to buy. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Youll be able to transfer money to your bank from your account on AXS.com. Show the tickets on your phone for everyone in your group. AXS handles payment and delivery so buyers and sellers never interact with each other. On the Review page, click the List Tickets button to finish. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Privacy Policy. The event staff will scan this digital barcode to let you and your party into the event. Click the Transfer button next to the event in your AXS account. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. On the review page, click the Transfer button to send the tickets. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics All rights reserved. Its up to you! No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Yes Transfer tickets to friends (for select events). Official Tickets and Your Source for Live Entertainment | AXS.com Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. 2021 Vivid Seats Ltd. All rights reserved. There is no fee for transferring seats and you are allowed unlimited transfers. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Customer service all the way to your seat, 2000-2022 StubHub. When its time for the event, they can open the app to show their tickets on their phone. 2023 Crypto.com Arena. When I sell tickets, do I have to deal with the buyer? Theyll just have to create an AXS account to claim their tickets. When I sell tickets, do I have to deal with the buyer? A full-service national event ticket marketplace. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? If you see a Sell button next to your tickets in your account, you can sell them! Press question mark to learn the rest of the keyboard shortcuts. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? The Rockets App is free to download and available in the App Store or the Google Play Store. Sign into your AXS Account and click Listings. How far in advance can I access my tickets? This will bring you to the page to confirm the correct email associated with the order. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Yes No Still Need Help? Your tickets will no longer be listed for others to buy. StubHub told me to call AXS and let them know this was due to the show being postponed. Enjoy the event! Show was postponed from June 2020 to July 2021 due to covid. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. i had the exact same problem. Select the tickets to transfer and enter the recipient's information. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Manage Cookie Preferences It depends. Tickets Not Showing Up In AXS Hello! Your guests will need to create an AXS account to receive tickets. | Open the App and sign in to see your tickets. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Select the tickets to transfer and enter the recipients information. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Anyone have success getting something similar resolved day of show? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) OR. Enter the recipients first name, last name and email address, or select from a list of. Transferring Tickets. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Just follow the simple steps to make the tickets officially yours. Your Privacy Choices | (*If you can't remember your password, tap. it never happened. What if my guests arrive at different times? AXS Mobile ID tickets are digital and cannot be printed for venue entry. When listing tickets, you decide how long your listing will be available for others to buy. Select the tickets to transfer and enter the recipient's information. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. How will I know if my transfer was successful? This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Press J to jump to the feed. At this point, you should see your tickets in the MLB Ballpark app. axs allows you to transfer ticket you have bought from within the app. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. [deleted] 1 yr. ago. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Why did the venue decide to use AXS Mobile ID? What is AXS Official Resale and where do the tickets come from? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Use of this website signifies your agreement to our.