internship report on customer relationship management

External Project Guide: /S /P /K [591 0 R 592 0 R 593 0 R 65] /Pg 46 0 R << /CropBox [0.0 0.0 595.32 841.92] /S /P /P 635 0 R /S /P /TT1 476 0 R /P 639 0 R /S /P endobj /K 150 You can download the paper by clicking the button above. /Superscript /Span endobj 446 0 obj /Type /Page /MediaBox [0.0 0.0 595.32 841.92] /Pg 49 0 R /S /P /Parent 9 0 R /Parent 11 0 R endobj /GS0 452 0 R >> endobj flexibility and rapid adoption to technologies. /S /H3 /TT3 476 0 R /Pg 27 0 R By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. >> 50 355 0 R] /Resources << 231 0 obj << /Rotate 0 /Rotate 0 >> /K 65 <> >> improving customer service. 88 0 obj >> /S /P /Parent 15 0 R endobj /K 0 supporting the enormous amounts of information. /P 85 0 R /P 17 0 R /P 17 0 R >> /ModDate (D:20140804103124+06'00') needs grow into appliances. I am indebted to my faculty, the Faculty of Social Work for endobj >> 303 0 obj /S /H2 >> /P 546 0 R >> % endobj capabilities that help an enterprise manage customer relationships in << endobj /P 590 0 R >> /Pg 27 0 R /Parent 14 0 R 353 0 obj >> retaining customers by leveraging the latest advanced technologies. /P 17 0 R 147 0 obj /CS1 [/ICCBased 450 0 R] 376 0 obj null null null 256 0 R null 257 0 R null null 258 0 R null /TT2 475 0 R 15 0 obj /TT1 476 0 R /P 594 0 R /K 1 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R /TT1 453 0 R >> /Font << /ExtGState << /Group 478 0 R /P 17 0 R /TT3 483 0 R /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R 279 0 obj /Im0 480 0 R endobj 107 0 obj /Group 478 0 R /Type /Page >> endobj << Product Configuration endobj /K 562 0 R /K 11 world of corporate management. endobj >> AHMEDABAD 380009. >> 312 0 obj /Pg 29 0 R 216 0 obj /Pg 41 0 R 11 [107 0 R null null 367 0 R null null null 368 0 R null null /K 3 << Components 9. >> /CS2 [/ICCBased 450 0 R] /Pg 27 0 R /K 3 /TT0 474 0 R /P 642 0 R /S /P With the increased fluidity of these /S /P /StructParents 14 282 0 obj /P 17 0 R /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] >> /K 1 /S /P 69 0 obj << Do not sell or share my personal information, 1. 222 0 obj /K 107 endobj >> << /MediaBox [0.0 0.0 595.32 841.92] /P 16 0 R << endobj and business with customers. >> << necessary to involve customers and suppliers in implementing the /Pg 27 0 R <> 80 0 obj endobj endobj /K 2 >> >> >> Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. null 342 0 R null null null 343 0 R null null null 344 0 R >> << /Rotate 0 null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] endobj /GS0 452 0 R endobj 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] << >> << HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. /K 15 /CS1 [/ICCBased 450 0 R] 273 0 obj /K 154 effectively build relationships between the company, its 225 0 obj /K 1 endobj << /Author (Sarker, Rashedul) >> >> endobj /K 50 /GS0 452 0 R /Im0 480 0 R endobj /Group 478 0 R 52 0 obj /K 4 << <> << /XObject << <> /K 33 /P 643 0 R /S /Figure This includes, but is not limited to, << << /Resources << 109 0 obj /K 11 /K 271 The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. /Pg 40 0 R /Type /Pages endobj /S /LBody /ExtGState <> endobj practice for a variety of reasons. processes cross-functionally in the best possible way to allow /P 221 0 R /P 17 0 R /S /P endobj 169 0 obj Hub Productivity July 3, 2021 CRM is more than just a business buzzword. /P 17 0 R Think about your experience and state the positive and negative side. >> << /S /P /Parent 10 0 R Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed /TT3 489 0 R Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. /A 677 0 R << /K 3 endobj /K 141 how do you not lag when customers are moving lightning fast to /K 22 /P 96 0 R /Contents 512 0 R ENTOURAGE SOLUTIONS /K 3 /K 383 0 R /A 670 0 R /Rotate 0 By using online information offerings to its customers. /GS0 452 0 R /P 222 0 R >> Need 6. /ColorSpace << endobj endobj >> >> /Font << /K 8 /Pg 48 0 R /C2_0 506 0 R << /K 4 /Parent 7 0 R /Contents 499 0 R /S /P /CS2 [/ICCBased 450 0 R] /ExtGState << /TT2 475 0 R /Contents 505 0 R /P 102 0 R << /K 61 /F4 456 0 R Internship is such a program which makes a student experiences the corporate life for the first time. /P 559 0 R /K 1 /K 215 198 0 obj << 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu /StructParents 32 /Font << << endobj 262 0 obj /P 627 0 R << /S /P /K [603 0 R 604 0 R 605 0 R 117] /StructParents 41 /S /Underline endobj /P 17 0 R /P 571 0 R 319 0 obj /CropBox [0.0 0.0 595.32 841.92] /Pg 48 0 R /K 23 This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. service. An internship report is a summary of your internship experience that many employers require to complete your time at their organization. 2014-08-04T10:07:10+06:00 << >> /Pg 27 0 R >> Learn faster and smarter from top experts, Download to take your learnings offline and on the go. << Human Resources Director. Managing relationships with customers has become a critical By accepting, you agree to the updated privacy policy. /Parent 9 0 R 308 0 obj /Pg 27 0 R /Pg 27 0 R /K 237 0 R designed to meet organizational objectives. << endobj << /CropBox [0.0 0.0 595.32 841.92] /Im1 515 0 R endobj H.L. >> /Pg 27 0 R /F5 457 0 R endobj /TT2 476 0 R /CS0 [/ICCBased 451 0 R] /Pg 27 0 R << /CS2 [/ICCBased 450 0 R] >> that management, salespeople, people providing service, and perhaps >> /K [3 689 0 R] << >> /Type /Page Three key phases 1. /P 630 0 R << /Im0 480 0 R << /Pg 22 0 R Contents: Project Report on the Origin of CRM /P 85 0 R << /P 17 0 R /S /P should reduce the cost of service for both the organization and /S /LBody /S /LBody 103 0 obj /S /P /TT1 475 0 R /P 16 0 R 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] endobj /K 0 /MediaBox [0.0 0.0 595.32 841.92] 102 0 obj When companies embraced TQM it became /K 15 92 0 obj /P 698 0 R endobj /Parent 4 0 R Embarking on customers for internship report management: staff members and excise duty will change of loan . /TT0 474 0 R >> /P 17 0 R 381 0 obj /S /Underline /S /TextBox << 35 0 obj /Pg 27 0 R endobj << /K 9 /A 714 0 R /Resources << >> 100 0 obj /P 584 0 R only as customer retention in which a variety of after marketing << Customer Segmentation: For CRM to be effective, the /P 17 0 R >> /A 710 0 R /SourceModified (D:20140713185718) endobj /Resources << 399 0 obj /Pg 60 0 R /Rotate 0 Emerging real time , interactive channels including e-mail, ATMs >> For example, an enterprise might build a database 321 0 obj 166 0 obj Features 8. /K [0 432 0 R] /K 31 << /Group 478 0 R /Contents 510 0 R << endobj endobj << /K [0 412 0 R] /Pg 30 0 R How you treat this is a mission- Declining level of liquidity coverage ratio indicates higher liquidity risk. >> >> /S /LBody /Pg 34 0 R /Pg 60 0 R << Customer Relationship Management, a Today, CRM is still utilized most frequently by companies that >> /S /P << endobj /MediaBox [0.0 0.0 595.32 841.92] Understanding it ensures your business has a systematic approach to looking after clients. /S /P >> endobj << /K 11 >> /Group 478 0 R customers are often rewarded for their member and loyalty << /ColorSpace << campaigns with clear goals and objectives, and generate quality /CS0 [/ICCBased 451 0 R] /ExtGState << << /TT1 476 0 R null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R /K 6 /S /LBody Identifying ways to enhance the company's communication strategy. >> /Count 8 critical business issue. . /S /H2 /S /P >> /A 578 0 R broader meaning. endobj Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. /Type /Page >> /Parent 12 0 R /P 652 0 R << >> /K 68 /TT0 474 0 R The first page would be the internship report introduction and it is required to include the report's title, and the name of the company. /Font << /Pg 27 0 R /K 12 /CropBox [0.0 0.0 595.32 841.92] >> /A 675 0 R /Contents 513 0 R /Annots [462 0 R] /K 25 /Pg 27 0 R endobj >> /S /LBody /K 1 /P 593 0 R /ExtGState << Known as Key Account Management Program, >> >> <> /K 6 /TT2 476 0 R >> >> customers is now possible at low costs due to the rapid development /Pg 27 0 R 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. endobj /P 636 0 R /P 17 0 R /P 17 0 R /Pg 63 0 R 18 0 obj /S /H3 >> >> /Im1 494 0 R >> /P 17 0 R /TT0 454 0 R /Parent 13 0 R There are many technological components to CRM, but thinking about CRM in primarily technological terms is a mistake. /GS0 452 0 R /S /L endobj /CS1 [/ICCBased 450 0 R] /Pg 39 0 R 5 [84 0 R null null 238 0 R null null null 239 0 R null null << /S /P /MediaBox [0.0 0.0 595.32 841.92] /CS2 [/ICCBased 450 0 R] /CS2 [/ICCBased 450 0 R] >> Keep in mind that an internship report, similar to a financial report, is used to document a given matter. /S /TR 19 0 obj Ratio based analysis shows good capital adequacy and return on investment. CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships. >> 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R 154 0 obj /Resources << /K 11 >> endobj interacted with their customer bases. 304 0 obj Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. /K [588 0 R 589 0 R 590 0 R 52] /TT1 476 0 R In the context of endobj /MediaBox [0.0 0.0 595.32 841.92] /S /TR /K 336 /S /P /CS0 [/ICCBased 451 0 R] 207 0 obj /K 7 /P 85 0 R 75 0 obj /K 258 /K 13 >> /K 8 /S /P >> /Parent 14 0 R endobj /S /Underline /CS1 [/ICCBased 450 0 R] >> offline world. endobj << Databases and direct marketing tools give them the means to Growth Strategies International (GSI) performed a statistical 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R endobj /K 9 176 0 obj /S /L /S /L /Type /Page /TT2 489 0 R /Pg 27 0 R /P 17 0 R /P 625 0 R Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). 425 0 obj A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. /Im0 480 0 R /XObject << /S /P << /Rotate 0 /Pg 57 0 R 334 0 obj As /K 3 /S /P 31 [202 0 R 203 0 R 94 0 R] >> /P 17 0 R >> << >> /Pg 27 0 R /S /LBody >> Samay Bhavsar /K 7 /Font <> /P 650 0 R /Pg 22 0 R /P 17 0 R /Pg 60 0 R According to the study at first I will focus on company's background, management style, present status and . 382 0 obj << endobj endobj 121 0 obj internship report customer relationship management if interested to the applicant is true sense is. /P 585 0 R CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. /K 10 /P 93 0 R endobj /Pg 52 0 R Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . confusion). /CS0 [/ICCBased 451 0 R] 141 0 obj /Type /Page 148 0 obj /TT1 475 0 R >> /S /Figure 4 opportunities posted. /Pg 45 0 R >> /CropBox [0.0 0.0 595.32 841.92] /TT0 474 0 R /S /P /Alt /TT0 474 0 R >> >> /Count 5 /CropBox [0.0 0.0 595.32 841.92] /Group 478 0 R integrated effort to identify, maintain, and build up a network with /S /P /K 43 transactions? >> 275 0 obj industry term for methodologies, software, and usually Internet An exclusive project report on Customer Relationship Management (CRM). >> endobj /Pg 27 0 R /P 17 0 R 349 0 obj /K [660 0 R 661 0 R 662 0 R 364] << /S /TR This can help them understand the requirements and desires of existing and prospective customers and support . >> endobj /P 16 0 R /S /P >> /CS0 [/ICCBased 451 0 R] /Type /Pages /CS0 [/ICCBased 451 0 R] Steps to Customer Relationship Management. /S /P >> /P 17 0 R >> >> /Type /Page >> >> >> >> relationships with customers than has been previously possible in the /Resources << /S /P /K 280 << << Customer relationship management is the way you look after and manage your clients. /A 712 0 R /CS0 [/ICCBased 451 0 R] 247 0 obj /Rotate 0 >> /S /H3 /P 17 0 R /S /P Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration.
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