Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. View the map that shows the 10 regional office locations. A President-appointed Regional Director leads each office. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Eastern Region DHS OIG agreed with our recommendation. An official website of the United States government. Share sensitive information only on official, secure websites. The headquarters also houses the main administrative and support staff . HHS Headquarters. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Published: Jun 03, 2021. Region 3 Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Field Office Location. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. > Agencies Providence, RI 02903. Find direct contact information for DHS, its component agencies, and specific programs of interest. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Phone: (202) 616-4620 DHS OIG agreed with this recommendation. Select your region below for information on your Regional Office andRegional Director. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. . EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 Department of Homeland Security I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Share sensitive information only on official, secure websites. > Agencies I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Your suggestions will be considered as the Office of Inspector General considers new projects. DHS OIG officials also provided an overview of resource allocation steps. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Dallas, TX 75201 Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. 7. . HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. OIG (OA) Field Office. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Yes No Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Before sharing sensitive information, make sure youre on a federal government site. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. (202) 566-2391. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. Menu; Search; En Espaol; Fax: (215) 717-2981, Phone: (415) 355-2700 Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. An official website of the United States government. 245 Murray Lane SW 1999 Bryan Street, Suite 1440 Secure .gov websites use HTTPS An official website of the U.S. Department of Homeland Security. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. News and Announcements. Check-In Office. Fax: (303) 864-2004, Phone: (215) 717-2980 (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Return to top. OIG is headquartered in Washington, DC, and has three regional offices. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. OIG's Role Menu; Search; En Espaol; 100 Penn Square East, Suite 502 Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. These actions address the intent of our recommendation. Field Office Location. Stay informed as we add new reports & testimonies. Field Office Location. Oklahoma City, Ok73105 Answers to the most frequently asked question about DHS and its programs. Suite 30.450 Atlanta, GA 30303 Location details 32 Old Slip, 26th Floor Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). The other policy would establish the DHS OIG quality control and assurance program. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. A .gov website belongs to an official government organization in the United States. . JCK Federal Building Midwestern Region The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. COVID-19 Weekly Update 3-1-2023 03/01/2023 . Christopher Wilson, Assistant Regional Inspector General for Audit (404) 974-9417 Fax: (703) 413-1833, Phone: (703) 413-1855 Western Region Information and guidance about COVID-19 is available at coronavirus.gov. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. For more information, see our USCIS Visitor . Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Main Navigation. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. Fax. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. (816) 268-0519 However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. Philadelphia, PA 19107 These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. DHS OIG has made progress in developing these key organizational performance management documents in recent years. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Fax: (817) 385-2080, Phone: (303) 335-4201 Federal government websites often end in .gov or .mil. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Secure .gov websites use HTTPS or https:// means youve safely connected to the .gov website. About Us . or https:// means youve safely connected to the .gov website. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Relator knew that management was assuming each camera had a 90 degree field of view. Home field office Share. (800) 869-4499 Appointment notices will include more instructions for visiting USCIS facilities. Request a DHS speaker for speaking engagements, conferences, and other events. Fax: (617) 748-3965, Phone: (312) 886-7050 (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Yes No Share sensitive information only on official, secure websites. (LockA locked padlock) They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). > HHS Regional Offices. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Myra Hamilton, Acting Regional Inspector General for Audit Sacramento Regional Office (California) Fax: (915) 577-9012, Phone: (713) 718-4888 If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Media inquiries and department press contacts. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (404) 588-3871, Phone: (617) 748-3218 HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . DHS Office Locations DHS Office Locations Skip the trip, apply online! Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. Sam Nunn Federal Building Secure .gov websites use HTTPS 245 Murray Lane SW The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin.