Airline schedules may vary, sometimes at short notice, and an unexpected change of aircraft may be necessary. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. These are covered by ourBooking with Confidence terms and conditions. Alternatively, call one of our Personal Travel Plannerson01293 212158*for assistance. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. We've been helping our customers to discover the very best of Italy for 90 years. Our offers include room upgrades and board upgrades. Company Number: 446617. Manage Booking | Rentalcars.com Offer is subject to change and can be withdrawn at any time. Company Number: 446617. Already Booked - Check In Online + Info At Carnival You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. Double rooms: In Italy, it is normal practice to link two single beds together to use as a double bed. Sign in for more promotions. For this reason, we would urge you to take extra care when enjoying the views and particular care in supervising children. We appreciate that clients with special needs have specific requirements that must be met to ensure a successful holiday. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Holidays to Sicily and the Aeolian Islands give visitors the chance to experience a unique region of Italy with its own history, culture and cuisine. If my booking contains flights which are not provided by Cathay Pacific, can I still access Manage Booking? Manage my booking - ITA Well help you navigate the top sights and attractions of this wonderful island. Take a look at our latest offers and start saving on your next luxury holiday today. We cannot accept any loss arising out of a) missed connections; or b) cancellation or change of flights unless they are part of the package booked by us. Start earning points with the Volare program. Please refer to theBooking with Confidence terms and conditions here. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. We cannot guarantee that channels will be available in English. Read Customer Service Reviews of www.citalia.com - Trustpilot If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. Allow us to help you filter through our best holidays based on your desires and needs. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. If you have any general trade support queries please e-mail tradesupport@travelopia.com and we will get back to you as quickly as possible. For online bookings you will receive a booking request acknowledgement email the same day. Allow us to help you filter through our best holidays based on your desires and needs. Citalia Offers 20% Early booking discount Offers valid on 2023 travel dates. We cannot accept bookings conditional upon the fulfilment of any special request. In cities you may be able to hear street/traffic noise in your room. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Our ATOL number is 0285 and our ABTA number is V4068. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Passenger information is required in advance by a number of countries and airlines. Customize your flights, add-ons, and value packs. Booking with Confidence terms and conditions, Booking with Confidence terms and conditions here. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. The UK has recently adopted the European Health Insurance Card (EHIC). Most hotels do not provide towels for use on the beach or at the pool. The price you pay will therefore be more than the face value shown on your tickets. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Well help you navigate the top sights and attractions of this wonderful island. For online bookings you will receive a booking request acknowledgement email the same day. There are often car parking restrictions in towns and cities and parking arrangements can be expensive. Eight day tour with an insight into one of Italys most stunning regions. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. Everything you need for your flight / Manage your flight. Start planning your 2023 Italian adventure today with our multi destination itineraries. Your APIS and ECD data will be handled as described in our Data Protection Policy. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Be aware of your actions to ensure that they do not offend, especially if you intend to visit religious areas. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. From time to time, building work or local improvements, such as beach dredging or roadwork, and its associated noise is unavoidable in a resort. Forms are also available to download from the Department of Healths website:www.dh.gov.uk/travellers. In some cases when a room is described as having a terrace, this may be an area shared by more than one room. For further information, visit the ABTA website at https://www.abta.com. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Many hotels, especially in cities, are prohibited from changing their exteriors because of local legislation and cannot therefore alter the structure of room balconies, balustrades or windows to meet UK Building regulations recommended 1.1m. An increasing number of countries require Machine Readable Passports. Combine two of Italy's stunning lakes all in one trip. The use of safety deposit facilities at hotels is essential as this will allow you to carry only the minimum necessary jewellery, cash and other valuables. Laws and customs of the countries you visit can be very different to those in the UK. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Due to airline policy most flights will be non-smoking and some may not serve alcohol. If you book through a travel agent, they can check the reservations system or website for any changes in conditions. Please check availability with our reservations staff. Explore one of the worlds most glorious cities before heading to Italys largest lake. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Registered in England and Wales. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Please note that for any adhoc tickets such as operas, sporting and theatre tickets, an administration fee of 25 plus agency charges is added to the price of your ticket for this service. Take a look at our latest offers and start saving on your next luxury holiday today. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. You will need your licence and passport for identification purposes when taking possession of the car. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. 'Sitting together' may mean across the aisle or one behind the other. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Holidays to Italy's countryside are made for those with an eye for beauty, be it in a field of wildflowers, on a tapestry, or in the ruins of a crumbling palazzo. Balance Payment Login | Citalia If you have already booked, we will tell you of any significant change in circumstances which would affect your holiday as soon as we can before you leave. We've been helping our customers to discover the very best of Italy for 90 years. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. We will do our best to find a holiday to suit you, however, we may be unable to meet your particular needs. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Remember me Do not use this option if you are on a public/shared computer. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Terms and conditions apply. - have difficulty moving quickly cannot sit in these seats. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Registered in England and Wales. The card must be in-date and is not a substitute for travel insurance as it only pays for some emergency medical cover and doesn't cover repatriation home. Combine two of Italy's stunning lakes all in one trip. At some hotels, where an la carte menu is also available, guests who have paid for half / full board may have the opportunity to dine la carte receiving a credit for the half board meal. Useful information can be found atwww.hmrc.gov.ukandwww.direct.gov.uk/dontbringmeback. If you choose to make your own way home and not accept or wait for your confirmed carrier to offer the rescheduled journey, we are unable to consider a refund of any accommodation, welfare or transport costs you incur, and cannot guarantee a refund of your unused costs. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Passenger Name Records (PNR) or Advance Passenger Information (APIS). Our offers include room upgrades and board upgrades. There may, however, be exceptions and we will confirm tickets as soon as possible. Don't have your booking reference number? In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. Normal booking terms & conditions apply. Please note many galleries and state museums are closed on Mondays. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. British Airways - Login Company Number: 446617. Our contact centre is also available on 01293 765055. This can apply in towns and cities and it is particularly common in Venice where transfers (if booked as an optional extra) are by water taxi boat and access to landing stages can be dependant on the tide. At the time of going to print British Citizens do not require a visa to visit Italy. BOOK AND MANAGE OFFERS SUPPORT VOLARE en - en. British Airways - Manage My Booking Please contact the agency who carried out your reservation for all change or cancellation requests. Heating: Where heating is available but not included it will be charged locally. It is not normal practice in Italy to have tea and coffee making facilities in the room. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. You can manage your cookie settings by clicking the . Sicily offers a real mix of culture, history and scenery, making it a top spot for a self-drive holiday, while Sardinia is famous for its white-sand beaches and family-friendly resorts. Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. The advice can change so check regularly for updates. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . To see the list of items and some useful information about hold luggage and hand luggage prohibited items, go towww.direct.gov.ukor contact your airline. Having a car at your disposal gives you the freedom to explore Italy and go wherever you please. Cancellation charges at 100% will apply once the tickets are confirmed, even if they have not been issued. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Smoking is only permitted in private homes, hotel rooms (at hotels discretion), in the open air or designated specially adapted rooms (which are few). Alternatively, call one of our Personal Travel Planners, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows. Accommodation only bookings: Guests buying accommodation only will be responsible for any costs incurred due to late arrival at the accommodation. Percentage discounts shown against a hotel (e.g. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Allow us to help you filter through our best holidays based on your desires and needs. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you choose not to change hotels during such delays, we will be unable to consider a refund of additional costs you incur. Suites: Unless otherwise stated, a Junior Suite typically consists of one room. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Log in Search. Please see ourTravel with Confidence page for full details. Six-character booking reference. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Triple rooms: When 3 people share a room this is usually on the basis of adding an extra bed, (which may be a fold up bed), to a normal twin room and may be rather cramped. Please either select the option when youre booking your holiday, or call our Customer Services Team to request an amendment. In May and June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. Step back in time and enjoy spectacular scenery on board a luxurious train. Eight day tour with an insight into one of Italys most stunning regions. Well help you navigate the top sights and attractions of this wonderful island. All rooms contracted by Citalia have private wc, bath and/or shower. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Italian cities offer an enticing mixture of ancient monuments, breath taking scenery, exquisite dining and some of the best shopping in the world. Baggage allowance varies between airlines, please ask us for up-to-date information. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Public holidays and religious festivals may also affect the availability of resort and hotel facilities. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Step back in time and enjoy spectacular scenery on board a luxurious train. Where could you be heading to in the next few weeks? Late arrivals who cannot collect keys until the following day will be liable for any costs incurred in alternative overnight accommodation. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. You can recover all your TUI and TUI fly trips from the account, giving you an overview of your future and previous trips. my booking. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Log in Not an Executive Club member? Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Payment details in respect of your holiday booking are updated every 24 hours, and may not be shown on pay your balance online until after this time. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. For further information, visit the ABTA website at https://www.abta.com. You may have to pay a supplement if you wish to retain your room until the evening. Minibars may not necessarily be stocked. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Combine two of Italy's stunning lakes all in one trip. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. Hoteliers normally charge for the use of a cot and service and the cost must be paid locally. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Please note however, that the provision of central heating is subject to compliance with the fuel saving requirements current in Italy which normally limits heating to Apr and Oct. Check-in times: Villas/apartments are not normally ready for guests until 4.00 pm and check-out must be by 10.00 am on the day of departure. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. We cannot guarantee you will be seated together. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. All supplements unless otherwise stated are expressed in 's and are per person per night. Registered in England and Wales. Travel Agents, please note that no commission is payable for our booking service. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Last / Family name (As in passport) Manage booking. Offers valid on selected 2023 travel dates. There are no maximum age restrictions. We take every precaution to ensure that the descriptions of each property and facility are as accurate as possible at the time of publication. The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network.