You can generate a returns label from our website, attach it to your parcel and then send it back to us. Hoodies. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us. Just pop your items in something non see-through, sealable & waterproof. Please return unsuitable items in its original packaging. 4. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Returns via the portal are fully tracked. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). You can unsubscribe at any point. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. I can't see the refund on my bank statement. form where youll also find details on how to return your item(s). Swim Shorts, Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Make sure you keep proof of postage! item of your order). We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal is not in place or has been broken/tampered. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Returns Policy | Returns Portal - boohooMAN; 2. uk & international returns - boohooMAN; 3. Make sure you keep proof of postage! Shorts. We don't refund delivery charge for those countries listed outside of the EEA. Once you have processed your return in the portal you're ready to post it off! You will need your order number and email/last 4 digits of your phone number. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Follow the steps below: 1. Please turn it on so that you experience this sites full capabilities. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! One of our customer service agents will be more than happy to look into this for you. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Returns are FREE for premier customers. This two week period starts from the day after you receive your order (or from the day after you receive the last By enabling them, you are agreeing to our. Post if off! You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. With just one click you can reduce the energy used by this website. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. There is no returns label in my parcel, how do I return? You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. 2. Your browser's Javascript functionality is turned off. 2. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). 2. Jeans, Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. If your items dont make it back to us, youll need to open a dispute with the carrier. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). So that we can get this fixed for you please head over to our Contact Us section. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. One of our customer service agents will be more than happy to look into this for you. All InPost Lockers are in well lit, safe and secure areas with ample parking. 1. Product name and codes of the items you returned. To experience the full world of Boohoo, please enable these or check whether another program is Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. Items must be unworn and unwashed with the original labels attached. You'll get an email once we receive your returned item. I . Tell us what you are returning and why :). Returns policy. Unfortunately we don't offer an exchange facility. If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Please turn it on so that you experience this sites full capabilities. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. With just one click you can reduce the energy used by this website. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. With just one click you can reduce the energy used by this website. By enabling them, you are agreeing to our. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. Post if off! How long does it take to process my return? Find out how to return
Your refund will be processed once we've received your unwanted items. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. You can cancel your contract here. To see how easy it is to collect your order see our video here. For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. Pay for the postage and print off your label. You'll get an email once we receive your returned item. You will need your order number and email/last 4 digits of your phone number. Keep an eye on your return tracking. Items must be returned within 28 days of receipt. Log onto our portal here. BB10 2BQ. We have printer-less options too if you dont have a printer! We don't refund delivery charge for those countries listed outside of the EEA. You can unsubscribe at any point. 2. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. 4. Login to our returns portal. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? letter-spacing: 10px;
4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Select your preferred return option (Print returns label at home or in store options). Return Request; 3. Please return unsuitable items in its original packaging. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. No packaging, no problem! Please turn it on so that you experience this sites full capabilities. Once our checks are complete well refund your credit/debit card. Returns via the portal are fully tracked. We dont offer exchanges right now. If you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal above), you will remain responsible for the item(s) until we receive them, and we will not be liable for providing a refund if we do not receive your item(s). Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. This does not affect your statutory rights. 2. 1. 2. weareMAN. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Jeans, Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Email Address The email address used to place your order. If your items dont make it back to us, youll need to open a dispute with the carrier. 3. APP EXCLUSIVE - 25% OFF ALMOST EVERYTHING!*. We've gone paperless! You'll then receive a full refund minus the cost of 1.99 for returning the item. Make sure you keep your proof of postage! Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. Keep your certificate of postage safe as you will need this as your proof of return. Copyright 2022 boohoo.com. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Your order will be held in the locker for 72 hours. If you have received a faulty or an incorrect item, please contact customer services clickhere. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. You can return your item to us for a refund, and then place a new order to get the item of your choice. You'll get an email once we receive your returned item. You can return your item to us for a refund, and then place a new order to get the item of your choice. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item (s), including any loss or damage, until we receive. 4. If you have any questions about extending your invoice, please contact Klarna. There is no returns label in my parcel, how do I return? You will need your order number and email/last 4 digits of your phone number. 90z Revival, Items must be unworn, unwashed and unused with the original labels still attached. Returns cost $4 and you can track them as they make their way back to our US hub in New York. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Items must be unworn and unwashed with the original labels attached. See our, {{#days}}{{days}}d {{/days}}{{hours}}h {{minutes}}m {{seconds}}s, On dirait bien que vous nous rendez visite sur. You can unsubscribe at any point. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Items must be returned within 28 days of receipt. *Extra 10% discount sent via email to new subscribers only. We're sorry to hear that you've received an incorrect or faulty item. Make sure you keep proof of postage! Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. We don't refund delivery charge for those countries listed outside of the EEA. This does not affect your statutory rights. Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. As per our policy, returns are chargeable therefore the outstanding 1.99 charge on your BNPL invoice would need to be covered by you. To experience the full world of Boohoo, please enable these or check whether another program is Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. You don't need to remember to keep your proof of postage - it's all digital! For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. If you are looking for boohooman returns portal, simply check out our links below : Table of Contents. You have 30 days to cancel your order because you have changed your mind. If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. I have already returned some items from my order and paid 1.99, why are you charging me again? If you decide to keep one of the items, you need to pay for delivery. by January 24, 2022. by January 24, 2022 0 comment. This does not affect your statutory rights. Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Repack your items. If this could be the case, please check your emails including spam and junk. Weve gone paperless! Shorts, To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). get the item of your choice. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. If your items dont make it back to us, youll need to open a dispute with the carrier. #betheMAN. this If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Product name and codes of the items you returned. 1. You can generate a returns label from our website, attach it to your parcel and then send it back to us. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. You dont need to remember to keep your proof of postage its all digital! It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Your order will be held in the locker for 72 hours. Thats why before checking out, its important you acknowledge that you understand this. See our, On dirait bien que vous nous rendez visite sur. Items must be unworn, unwashed and unused with the original labels still attached. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). You can unsubscribe at any point. Tell us what you are returning and why. Graphic Tees. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. So that we can get this fixed for you please head over to our Contact Us section. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Returns are FREE for premier customers. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. You will need your order number and email/last 4 digits of your phone number. Returns cost $4 and you can track them as they make their way back to our US hub in New York. We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. 3. Please note, that returns will be made at your own cost. depends on your card issuer). We've gone paperless! By enabling them, you are agreeing to our. Items must be unworn and unwashed with the original labels attached. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery . If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. BOOHOO PREMIER. Login to our returns portal. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. By subscribing, you agree to receive marketing communications from boohoo by email. Items must be returned within 28 days of receipt. Select your preferred return option (Print returns label at home or in store options). 3. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. Once you have processed your return in the portal you're ready to post it off! here, and a member of our team will look into it. Log onto your Portal here . If you have a Boohoo Premier subscription you can return items to us free of charge. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. FYI Product name and codes of the items you returned. Repack your items. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You'll get an email once we receive your returned item. Keep an eye on your . }
With loads of styles landing each week and regular trend updates you can be sure to get the latest. blocking them. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. Copyright 2022 boohoo.com. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. If your items dont make it back to us, youll need to open a dispute with the carrier. Copyright 2022 boohoo.com. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. By subscribing, you agree to receive marketing communications from boohoo by email. We have printer-less options too if you dont have a printer! Please return your item(s) to us after finding the fault, and remember to get in touch before No packaging, no problem! Unfortunately we don't offer an exchange facility. Please turn it on so that you experience this sites full capabilities. Whether you're on website or app, just flip the switch! Simply return your item(s) and reorder for a replacement. Items must be unworn, unwashed and unused with the original labels still attached. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. 5. You may be liable for import and pay a custom duty charge for orders over the customs threshold. A typical refund will take up to 14 days + your banks handling time. You'll no longer receive a shipping note in your parcel. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. A returns charge of 2.50 per parcel will be deducted from your refund amount. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. 1. Click here to start a return. Select your preferred return option (Print returns label at home or in store options). You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. Great, happy shopping! For International returns you will need to pay for your return, you will need to generate your returns label via the portal. All rights reserved. Your refund is on its way. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. You can unsubscribe at any point. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. No packaging, no problem! https://www.boohooman.com/ie/customer-service#folder-cs-folder-contact You are of course welcome to return any unwated items back to us for a refund, you can log and arrange this on our return portal here: https://boohooman.returns.international/ Have a great day and take care, Fiona If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. I have received a faulty or an incorrect item, would there be a charge to return? Just pop your items in something non see-through, sealable & waterproof. You'll get an email once we receive your returned item. Repack your items (These need to be unworn/unwashed/unused and with original tags). NEW - Want a fully tracked, cost effective and convenient way to send returns? Baggy Jeans, Returns via the portal are fully tracked. 1. Graphic Tees. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. You'll get an email once we receive your returned item. Repack your items. This does not affect your statutory rights. Unfortunately we don't offer an exchange facility. You will need your order number and email/last 4 digits of your phone number. We dont offer exchanges right now. 90z Revival, Log onto your Portal here . Buy Now, Pay Later! Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. What should I do if I receive an incorrect or faulty item? If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. Once you have processed your return in the portal you're ready to post it off! Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. 3. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. We have printer-less options too if you dont have a printer! Your browser's Javascript functionality is turned off. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. Hear about exclusive offers, get early access to collabs & quicker checkout. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. This does not affect your statutory rights. Select your preferred return option (Print returns label at home or in store options). Burnley You don't need to remember to keep your proof of postage - it's all digital! Repack your items (These need to be unworn/unwashed/unused and with original tags). Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. You've got 28 days to send something back to us from the day you receive it. This can take up to 7 days to show in your account and is dependent on your bank's processing time. Either print your returns label at home or in store. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Please note, we cannot offer refunds on cosmetics and pierced jewellery. Your refund will be processed once we've received your unwanted items. Returns via the portal are fully tracked. It takes up to 24 hours from your return being processed by us for your invoice to be updated. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. 1. You will need your order number and email/last 4 digits of your phone number. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). Were really sorry to hear that youve received an item thats not in perfect condition. Om van de volgende voordelen te genieten. Just pop your items in something non see-through, sealable & waterproof. All rights reserved. You will need your order number and email/last 4 digits of your phone number. *Extra 10% discount sent via email to new subscribers only. Print off your returns label and attached it to your parcel.