% Copyright 1994-2023 FIFA. Please enter the details of your request. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Q. What happens to the tickets England Supporters Travel Club members return? Transfer tickets to your guests using the TRANSFER button in the app. 3 0 obj If another person paid for your tickets, you will need to speak to them to arrange a payment transfer once they have received the refund. UEFA have announced changes to their ticketing terms and conditions, refund policy and the privacy notification regarding the UEFA Euro 2020 tournament. Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. I cant be the only person in this position, hence Im posting this question on the Forum. Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. For example, persistent cookies will be used to remember the items that you have viewed and added to your basket when browsing in the UEFA store. If youre the lead applicant, youll need to login with the same details you used in December to submit your application. 1200 0 obj <>stream <> UEFA organises some of the most famous . Your email address. endobj For more information on the changes please follow the link in your email or alternatively you can read them in full here. Remember the Main Applicant CAN NOT be changed. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Just for peace of mind, then go into your ticket application to see that the change to your email address has been carried over. The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. Q. We would like to show you a description here but the site won't allow us. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. the allocation of any Ticket by UEFA on a FCFS Basis when there is delay between the Requestno , theidentity of the Successful Applicant and payment for the . <>/Metadata 924 0 R/ViewerPreferences 925 0 R>> For U.S. To find your 'Personal Details' page, click on your name at the top right of this page. %PDF-1.7 Najwitszej Maryi Panny Krlowej Polski > Bez kategorii > uefa change ticketing email address. To edit some of your personal details in your FIFA ticketing account during a random selection draw sales period, you had to login into your ticketing account. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. Your FIFA ticketing account includes important information related to your ticket application(s). Purchase Price . Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. You will be asked for the email address of your son and then the ticket will be sent to his phone. Your FIFA ticketing account includes important information related to your ticket application(s). Enables clubs and referees to administer their day to day activities All lead bookers will receive an email this week from UEFA outlining the changes that have been made. If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. If you have forgotten your password or need to amend it, please follow the steps below: How can I edit some of the personal information in my FIFA ticketing account? Your tickets will, where possible remain valid and further information will be sent to you closer to the tournament with information on how to access them via the UEFA mobile app. Always Active. For general enquiries please e-mail us at uefa.clubcompetitions@eventmerch.com or telephone +44 (0)208 438 2281 between 10am-4pm GMT For ticketing enquiries please visit www.uefa.com. Please refer to these Frequently Asked Questions. We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. There will then be a second return phase once the full match schedule for next summer has been confirmed. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. UEFA.com is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. endobj <> Get all the latest football news sent directly to your inbox, UEFA's EURO 2020 ticket return portal is now open, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham. Vq{. We will work with our partners at UEFA to provide further clarity on the revised terms and conditions and update members shortly. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. You have stumbled across our old website! The England Supporters Travel Club does have my new address. endstream Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? No. <> The original payment card has expired or changed since I paid for my tickets, how do I amend these? Upon entering the ticketing platform, to access your account settings please click on Profile on the side menu. Get all the latest football news sent directly to your inbox, UEFA announce changes to their ticketing terms and conditions and more, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham, UEFA EURO 2020 Important Ticketing Update. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. The England Supporters Travel Club does have my new address. <> Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. In order to be fair to those members who missed out in the ballot, we will not be reopening the membership for new joiners. 4 0 obj If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. If you know for definite that you're unable to attend,and require a refund at the end of May, you can cancel all your group's tickets and the guests in your group will need to contact us separately so that we can collate their details to help them out with tickets at a later date. If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. Why should I check my ticketing account on FIFA.com/tickets regularly? Please go to UEFAs website. If you have any supporting material to add to your request (e.g. xJ1Lf'MRhwM Ji*?f'Y dr<=I:9{@1;Rf+pt5#9[$FhJxiYu(Y}MCiFQL:'ebI!>?Qs(Vm# WMYA>!\sV>==Zi5"ws3W{U5^H&sFdBSLTi1q t On matchday, remember to bring your . 9R!qltOOg6gVzUuY,fQ/.|CUyEt2n^$N`EDY.T!"%h*E sMD4Y4}ySC1'2~!(K(+GW !nfD_u]WaFoH.|C P98`o>Vc9n08y2aS vBP=/"E>l2laEE,W_.sb\}y\ fj.Od1S|_. This means that if you definitely know that you will not be able to attend some or all of the matches you have been allocated, the lead applicant in your group will be able to return your ticket(s) via UEFAs refund portal now. 2 0 obj It is therefore the responsibility of all lead bookers to inform their guests of the relevant changes. Will I be refunded the transaction fees? Choose the category of your request. Does anyone know how you can change this? FULL-TIME offers you an easy way to manage your football leagues online. I moved home in October last year. For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. Should your question still be unanswered please use the. We recommend you wait for the full tournament schedule to be released and for further ticket application updates later in the year. address (new address can be added if needed by clicking on 'Add a new address') Click on 'CONTINUE' If you want to accept tickets in different categories (in case of no availability in the one you are about to request), tick the checkbox 'I am willing to accept tickets in other categories' Read and accept the Terms and Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. If you disagree with the changes, or your circumstances have since changed, UEFA are offering ticket holders the opportunity to return tickets for a full refund. Can I transfer two to my mates phone or only 1 to another person? For your chance to access the priority window, become a My England Football member before 7am on Wednesday 27 July. x][s~OUS#MvLvl>dm=#I/q!HF2S$^FzxWlWN6a~|=WIIRH,-D|H/_$/w~.u?A6hRpfkJzI'I^Tj7o?7I|uL\oT;9O< | =l{M$q"1>f#4F##|^UK^'jyL&:@xR@=06@tF'z531Y&_S&MrBs : screenshots), please add the file in the. Enables clubs and referees to administer their day to day activities, From today, members have the opportunity to return their EURO 2020 tickets if they're no longer able to attend. When you login into the Ticket Portal, please make sure that you are using the correct email address, i.e. address' half way down on the right. Notification the email notification of acceptance by UEFA of the Applicant's offer with confirmation of the allocation of the Ticket(s) indicated in such Notification, as sent by UEFA to the email address provided by the Applicant in the Application Form. The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . No. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). No single ticket cancellation in an order will be allowed. UEFA works to promote, protect and develop European football . Refunds will be processed by UEFA after this date and may take up to 30 days to show on the original payment card's statement. Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. Essential cookies help make the UEFA Platforms usable by enabling basic functions like page . xs*[=yHPF" `/~Gb^9G>*koOx=qa. Unfortunately not, no. You can contact the club by post at this address below, please also include at the top the department your mail is intended for: Chelsea Football Club % The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . It is not possible to update the email address of your FIFA ticketing account after it has been created. qbPg(s y9R+bf 0 The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. (!2-e'J^SB'Yz 84 Vu O6rq 86'DiIx"QIR#tl$v%V2b(D%7 : the email address used to make the purchase. Q. Q.Can I keep all the tickets but change the names of the ticket holders as I have friends who can go in place of the people who wish to cancel? If youre lead applicant, returning a member of your groups tickets, please ensure you return the correct tickets, as no changes can be made after the refund has been processed. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. . Tickets & Membership. Update Tuesday 12 May:UEFA has confirmed that lead applicants who wish to cancel their own tickets, but keep their guests are unable to do so. Here is a page where you can do it (top right). FULL-TIME offers you an easy way to manage your football leagues online. Youre offline. % English (English) Franais (French) Deutsch (German) (Russian) Espaol (Spanish) Italiano (Italian) Portugus (Portugese) Azrbaycanca (Azari) 3 0 obj by UEFA to the email address provided by the Applicant during the purchase process on the Ticket . Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> Essential Cookies. p 1c ;$t2pYi~ 7231d6e:l1Su 6c`VV,@\i@zZ QB Your message / question. JtJdJnt by UEFA to the email address provided by the Applicant when registering on the Ticket Portal and as notified by updating the Applicant's Request status on the Ticket Portal. Download your tickets (available no later than five days before matchday). It is now possible to change the names of Ticket Holders on all purchased tickets. endstream endobj startxref Q. Once the match schedule has been confirmed and the second return phase has ended, there will be no further opportunities to return your tickets. Regulations means, without limitation, the terms of the following: Depending on your card or bank account provider, the refund can take up to 30 working days after the portal closes for the payment to appear on your statement. @e:F8cBZkI6I/Zt)2@PWL$?bu&HEKUtF'8!Og|Y&r=c )W_3vW6uY&}5|xY2f,ak# |s`Fb3}u,s>RQ-@ty Supporter tickets, you need to scroll down and select the subcategory. There is much speculation surrounding the ticketing sites appearance of a function to change the Main Applicant and there is still plenty of fan pressure for the function to be activated, so uncertainty remains as to whether the function will exist in the future. ldbEXRGXW#kLo+)T*2iSM* 'yZ*=T7p{G'KG&4;T VG.{zj,4wZbTtVOS1 w`8%bZJ3>P_/;|qwt%]xm}h +>m8r_2>yA Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'. If you're a lead applicant and are wishing to cancel your ticket but your guests wish to keep theirs, the advice we have for now is to wait until the schedule is confirmed before making a decision on cancellation as UEFA may have a further update. <>/Metadata 352 0 R/ViewerPreferences 353 0 R>> If you need to update your email address, please contact the FIFA Ticketing Centre as soon as possible via the. 4 0 obj To participate within this community you need to sign is as an England Supporters Club member here. No. Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. First name. %PDF-1.6 % Who can I contact if I have a question regarding the ticket application process? endobj . JFIF ` ` ZExif MM * J Q Q Q C The registration code will be sent to the email address associated with your Apple account. ]RdDi$";r^@hf!cJ$QR_+1R3BKYVo8y`~s3P{?JZ6V06h FpJ@ja]H@6E^o(r|nRZ\w'?> UO(AcYZ#e5m EsY ^nb9`AXS /YbBY"PK:y!dnq!tc Xt+Pe*A ",#(7),01444'9=82. Q. Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. Further information will be published later in the year regarding application windows for returned tickets. It is now possible to change the names of Ticket Holders on all purchased tickets. However, consistent with earlier communication and . Portal. Please click on the relevant competition in the list below, so that you can access the corresponding contact form. hb```%,@(qQ 3&0T+hfp`bMdZ`` !Yiu000*=htGE@B( f@xB Does anyone know how you can change this? hbbd```b``6A$S!X=L:HrL`RL>:fg3$c8El#N? . stream If you need to update your email address, please contact the FIFA. You may wish to speak to them directly to enquire about a refund of transaction fees. The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . endobj 1176 0 obj <> endobj To participate within this community you need to sign is as an England Supporters Club member here. Please do no rush this process and ensure you return the correct tickets as it will not be possible to make any amends after you have saved the changes and submitted the refund request. 2 0 obj Refunds can only be made using the lead applicant's details. Were waiting for further information from UEFA regarding any returned tickets; if were able to keep any returned tickets, we cannot advise at this moment in time how many tickets will be returned and what categories will be available. 5 0 obj >u? stream It is against membership rules to transfer England match tickets to other members or non-members. Q. UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so. Click on the different category headings to find out more and change our default settings. If you are unable to obtain these details by following the I forgot my password instructions please contact UEFA directly. <> Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. To access the return portal simply head to UEFA's website and select 'Return Tickets Now'. At this moment in time we cannot advise on the likelihood of being allocated tickets. : screenshots), please add the file in the "Attachments" field below. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. 3 0 obj I cant find a way of changing my address on UEFAs website which has my old address (as evidenced by recent email communication from them). The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. <> If you're part of a group and wish to cancel your ticket(s) only, please speak to the lead applicant to arrange this. A UEFA Women's EURO 2022 ticketing roadmap has been issued, along with a vision for a legacy programme which is hoped will increase the number of girls playing the game by 2024. Any transaction fees acquired wouldve been as a result of your bank or payment card provider. Then you can edit some of your personal details. The 2018-2020 membership closed in December 2019. To access the return portal simply head to UEFAs website and select Return Tickets Now. As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. Head to our new page for all things England Supporters Travel Club. Europe's football website, UEFA.com, is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. Now go to any UEFA.com page and log in. What should I do? You have stumbled across our old website! FULL-TIME offers you an easy way to manage your football leagues online. It would be great if you could advise. Another member ordered my tickets, but I can no longer attend how do I obtain a refund? . Head to our new page for all things England Supporters Travel Club. Mobile ticket top tips! To participate within this community you need to sign is as an England Supporters Club member here. New 2020-2022 members will not have priority access over those who were already members when the original application window opened in December 2019. endobj Not only that, but if they are going to send tickets or other information in paper form it will go to the wrong address (although hopefully they will use the UEFA phone App for tickets which we used for the June 2019 UEFA Nations league Final games). How can I change the email address of my FIFA Ticketing account? My request concerns: -. Some members have reported that they only have the option to keep all tickets or cancel all tickets. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. 1 0 obj For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). If you don't have the app then it is in the Apple and Google Play app stores under the name UEFA Euro 2020 Mobile Tickets. Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so.. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. %PDF-1.7 stream endstream endobj 1177 0 obj <. Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . Please be aware that if you have forgotten your Username or Password we will be unable to assist you on this matter. It will help us answer you. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>