This website might use cookies for ads, social media and analytic metrics. You can also visit the offices located in different parts of our country. million verified professionals across 35 million companies. Write to us. Smart national dress or company uniform is acceptable in all cabins. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Address: www.rsaba.com, Solo Club Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Answer. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. We want you to know you can trust us to respect your privacy and keep your personal information safe. The action you just performed triggered the security solution. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! If offered, we ask that you politely decline. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Screen Reader users press Enter to select a Filter by product. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Amenity bags will not be given to staff who travel in premium cabins. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. British Airways (BA) is the flag carrier airline of the United Kingdom. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. If you have any problems using the site, please check that your e-ticket has been correctly issued. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Customer Service Resources Customer Relations postal address Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Claim baggage-related expenses or compensation. BA had begun to bring people back ahead of the. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Does my passport need to be valid for a certain length of time after my trip? Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. This point is immediately before Security. Making staff travel easy and stress-free, like it should be! Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Please do not ask any BA staff for an upgrade. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. You'll see the most relevant contact details for you if you are logged in to ba.com. Answer Id 1957 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Your booking reference consists of a combination of 6 letters and numbers e.g. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. Updated 22/09/2020 10.07 AM (BST). Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. AB2CD3. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Calls cost 2,50p per minute plus your phone companys Access Charge. The majority of our calls are managed by British contact centres. Your IP: For the most relevant contact details, log in to your Executive Club account. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Excesses may apply. Please note this number is only available when calling within the UK. USA: (Secure Flight data item added 18AUG10). In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Please visit our Help centre for more support if you have a question about your booking or flight. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Welcome to our official Facebook page. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Request duplicate receipts, proof of travel and other insurance documents Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Seat allocation will depend on how you present yourself. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. You can email the site owner to let them know you were blocked. There are plenty of ways to earn British Airways Avios. Flying on a stand-by ticket can be challenging. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. Performance & security by Cloudflare. Continue reading. Please visit our Help centre for more support if you have a question about your booking or flight. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 If you are calling from outside the UK the telephone number is +44 (0)161447 5665. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : Try Social Media "DM via Twitter." How do I claim missing Avios or Tier Points on flights or other purchases? Greater London UB7 0EB |. Sign up for a free account. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. YIDxxS1 will mean you are eligible to the economy class allowance. The airport pair on your coupon must match the flight on which you wish to travel. . A free inside look at company reviews and salaries posted anonymously by employees. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Please note that BA will not accept coupons for different airport pairs. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. AB2CD3. Contacting British Airways - by phone or otherwise. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. Email: ba.1.museum@ba.com Refreshed every minute. If you are a small or medium-sized business and would like to earn your company points when your employees travel. Flybe once provided more than half of UK domestic flights outside London. Were keen to get to the bottom of your issues whatever they might be. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Use this form to log in to your account or to create an account for the British Airways executive club. The majority of our calls are managed by British contact centres. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Cloudflare Ray ID: 7a2c63981fec32af BA IT Support Centre Heathrow. How do I arrange to carry extra or overweight baggage? Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. Your allowance will be in accordance with the type of ticket you are using. Please have your booking reference ready when you call. 2011 BA Clubs Regus 450 Bath Road, Longford. Please refer to the FAQ on my.baplc.com for further information. If you have an item which exceeds that weight, you must re-pack into separate bags. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. You are just a number to management, nothing individual. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Note: there is no dedicated bag drop desk for staff passengers. Up to 5 The majority of our calls are managed by British contact centres. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. We have gathered invaluable insider information and tips to help you to get on board. British Airways is back on the hiring road. This button does not work with screen readers. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. This will give you your flight status. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. No special service requirement is permitted when travelling on standby travel. How can I stop them expiring? What ways can I check in? Please have your booking reference ready when you call. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. 11. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. When do my Avios expire? The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. Contact the airport you were in or flying to when you lost your property. Currently British Airways does not issue a photo id card to widows and widowers of former staff. All flight and holiday reservation queries are dealt with by BA. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Need to get in touch with British Airways? Refreshed every minute. 2 . Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. You should return to the area to check the screens for acceptance. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Refund requests may be subject to a servicing fee. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. Fly the World (Staff Travel). Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online.